Job ID: 2020-12150 Type: Full-Time # of Openings: 1 Category: Communications and Public Relations
Princeton University’s Office of Human Resources strives to foster a work environment that enables all employees to embrace the spirit of Princeton and contribute at the highest possible level to support the mission of the University. We provide comprehensive benefits, programs, services, and policies that help employees meet their needs in career, health, and overall well-being in an equitable and inclusive environment.
The HR Communications Manager is responsible for managing HR’s communications and events function. The Manager develops effective strategies that reflect HR’s customer service brand and the University’s employer brand to engage Princeton’s diverse employee audiences internally and prospective employees externally. Communications are delivered University-wide through various channels, including email, website, print, multimedia, and social media and can be highly nuanced, informational, and inspirational.
The Communications Manager manages a team of three individuals and works strategically with minimal supervision to amplify HR’s communications in collaboration with all HR functions, including benefits, compensation, diversity and inclusion employee and labor relations, information systems, learning and development, and talent acquisition. The Manager must be able to build a strong professional campus network. The Manager reports directly to the VP of Human Resources and oversees a budget in excess of $200,000.
This is a two year, benefits eligible position.
This position offers the flexibility to work remotely within the United States. Employees are expected to have a professional, distraction free environment with reliable high speed internet connection and be available for meetings during the University's core hours of 8:45am - 5:00pm ET, Monday - Friday.
Acts as a steward of the HR and University employer brands; communicating standards and promoting good practice throughout the office
Writes, updates, edits, and/or customizes communications to be relatable, understandable, consistent, accurate, timely, and inclusive
Acts as an internal consultant and project manager for HR in developing or refining engagement strategies for new and old programs; is proactive in finding ways to communicate more effectively and efficiently from a time, effort, and financial perspective; develops innovative campaigns that utilize print, multimedia, and social media channels, including the HR website and careers site, the talent acquisition system, social media platforms, and other resources
Manages the Communications Team and works collaboratively with others to define scope and prioritize projects and requests to ensure schedules and deadlines are met and aligned with HR goals
Oversees HR print materials and collateral; determines production methods based on cost, capacity, and scope; coordinates directly with other departments and/or external vendors
Ensures HR’s photo and videography library fulfills HR’s needs, including determining when to add new content through other University sources and/or by hiring external photographers/videographers
Ensures the HR website content is relevant, relatable, up-to-date, engaging, intuitive, and compliant. Reorganize content and navigation as needed.
Oversees the publication and strategy of an HR newsletter
Utilizes available analytics to enhance the effectiveness of website and social media communications
Serves as a subject matter expert both internal and external to HR by serving on various project committees and through participation in University-wide groups
Recognition and Events:
Has oversight of the Service Recognition Program, including the annual staff recognition luncheon and recognition gift program, President’s Achievement Award
Ensures the staff annual CPUC election is held timely
Project Management and Other Responsibilities:
Identifies and implements process improvement activities as appropriate.
Serves on special projects as needed, including the HR managers’ group.
Other responsibilities as needed.
Education and Experience:
Five to seven years of related work experience is required.
Bachelor’s degree or the equivalent work experience is required; advanced degree, certificate, or studies in communications, human resources, marketing, and or graphic design is desirable.
Understanding the work of a human resources function is critical to being successful in this position, and the individual performing this job should have basic HR subject matter knowledge and experience, preferably with talent acquisition and benefits.
2-3 years of supervisory experience is required.
Experience at Princeton, or similar institution, is desirable.
Knowledge, Skills, and Abilities:
Excellent interpersonal and communication skills, including oral, aural, and written, and the ability to interact with a diverse customer base
Highly proficient in content and copy editing
Ability to handle confidential and sensitive information; work collaboratively as a team; and research information to resolve issues
Has an “eye” to develop or critique materials that are aesthetically pleasing and appropriate for the audience; must be able to work with designers and other communications experts to develop brochures, brands, graphics, flyers, and other publicity or promotional materials; ability to do graphic design layout work is preferred.
Outstanding organizational, prioritization, and multi-tasking skills; ability to work in a fast-paced environment with frequent interruptions and shifting priorities and to set and meet deadlines with concurrent attention to detail
Demonstrated analytical skills; ability to strategize and implement new or improve existing business processes, build consensus with a capability to influence and lead others, and problem solve proactively
Has a strong customer services focus with an emphasis on outreach to others; ability to listen to and understand the individual, departmental, and institutional needs, and to build consensus and collaboration among varied constituencies
Is able to develop and work from project plans; run effective meetings; motivate and delegate tasks to team members; manage and/or negotiate with internal and external vendors; manage to an established budget, leverage available resources creatively and proactively; and identify and comply with all appropriate regulations and University policies and procedures
Solid decision-making skills and outstanding judgment
Energetic and able to function effectively, independently, and with teams with high personal standards representative of Princeton University's commitment to excellence
Computer proficiency and demonstrated ability to utilize various software and technology wherever possible; experience with Adobe Creative Suite or similar products is highly desirable; familiarity with various social media platforms
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.