ABET seeks a Director, Constituent Relations (DCR) to be responsible for directing all activities associated with building strategies and maintaining strong relationships with ABET member societies, industry, other accreditors, and related organizations. Outreach to these groups, including development of effective two-way communications is paramount and imperative.
The DCR will possess the knowledge and experience required to both establish and build relationships and rapport with constituents, troubleshoot and resolve challenging situations, and work with minimal supervision. Nurturing relationships with member societies requires the incumbent to represent ABET at relevant society meetings and conferences.
The DCR must be able to think strategically, building forward-looking plans to engage constituents, anticipating their future needs, and crafting executable plans to address a wide range of issues.
This position works closely with all members of ABET’s management staff and reports directly to the Chief Accreditation Officer. The incumbent will also work closely with other ABET Directors on matters related to member society communications and participation on various ABET activities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required skills listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated professionalism, tact, diplomacy and a clear, courteous manner when dealing with all HQ staff, ABET Experts and
Highly developed communications skills: the ability to clearly and positively influence, motivate, and persuade others in a manner consistent with ABET’s Core Values, Core Purpose and Value Proposition.
Demonstrated ability to effectively build and nurture strong teaming relationships with other members of ABET HQ staff built on mutual trust and a desire to elevate the overall effectiveness of the organization.
Ability to identify trends in higher education broadly, technical education, federal government policies and business and industry practices, and articulate their relevance to ABET strategies, programs, and member societies.
Understand ABET member societies’ educational activities, and the issues they find most
Ability to develop the trust of their counterparts within member societies that ABET will address those issues most important to
Ability to work with minimal supervision and make decisions within his/her area of responsibility
Excellent project management, organization, and multi-tasking
Proficiency in Microsoft Office; excellent computer and organization
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from an accredited institution in communications, engineering, marketing, business management, psychology, sociology, or a related field of study required.
Graduate Degree from an accredited institution in communications, marketing, business management, psychology, sociology, or a related field of study is preferred.
At least 15 years of professional work experience in positions of increasing complexity.
Previous experience in public relations, constituent relations or member relations is required.
Previous experience within volunteer organizations
Previous experience with educational program accreditation activities
Previous experience at one of ABET’s member societies-either as a staff member, or as a volunteer directly engaged in their society’s educational activities and accreditation is a plus.
Internal Number: DCR-112020
ABET accredits college and university programs in the disciplines of applied and natural science, computing, engineering and engineering technology at the associate, bachelor’s and master’s degree levels. ABET is a nonprofit, non-governmental organization with ISO 9001:2015 certification.
With ABET accreditation, students, employers and the society we serve can be confident that a program meets the quality standards that produce graduates prepared to enter a global workforce. Over 175,000 students graduate from ABET-accredited programs each year.
At ABET, our approach, the standards we set and the quality we guarantee, inspires confidence in those graduates who aim to build a better world — one that is safer, more efficient, more comfortable and more sustainable.
Each year, 2,200 volunteer experts from 35 professional and technical member societies operate ABET’s voluntary peer-review process … adding critical value to, and assuring confidence in, academic programs in the technical disciplines, where quality, precision and safety are of the utmost importance.