POSITION SUMMARY: Provides efficient and effective support to the Member Services team in a manner that promotes positive member and public relations and high-quality service. Assist department with metering data collection, billing, and capital credit processes.
Assist with tracking and ongoing reporting for the Member and Energy Services department’s strategic initiatives, goals, budgets, and performance.
Prepare regulatory reports and maintain files.
Shares responsibility for the day to day operation of the companies billing system processes, calendars, billing cycles, and scheduling.
Collect, process, and maintain records for bankruptcy and collections.
Department notary for member loans and contracts.
Maintain capital credits database and process estate applications.
Perform Member and Energy service support functions as assigned.
Participation in cooperative strategy and initiatives
SKILLS & QUALIFICATIONS:
Possess and maintain a valid state driver’s license
High school diploma or equivalent
Proficient with Microsoft Office Products and basic knowledge in operating general office equipment and in electronic file management.
Experience in customer service and strong written and verbal communication skills.
Ability to understand and carry-out moderately complex written and oral instructions.
Must be able to obtain Notary Public designation
About Oregon Trail Electric Cooperative
Baker City, voted one of Rand McNally’s six most beautiful small towns in America three years in a row. The surrounding area includes unlimited opportunities for outdoor activities like hunting, fishing, hiking, biking and skiing. Anthony Lakes Mountain Resort boasts the best powder in Oregon, with an average annual snowfall of 300 inches.
OTEC offers a competitive pay and benefits package.
Please visit our web page at https://www.otecc.com/careers for more information and to view open positions.