Job Summary/Basic Function: Essential Job Functions: Nature and Scope: Internal contacts with students, parents, residence assistant student staff, faculty, enrollment management/recruitment, purchasing, finance, and contracts. Establishes relationships and serves as liaison with Facilities Maintenance, Facilities Planning, University Police, Budget, Student Accounts, Student Health Center, New Student & Leadership Programs, Financial Aid, IT (Information Technology), Dean of Students, and other departments as appropriate.
Principle Duties and Responsibilities: Provides leadership and managerial direction and coordination for the supervision and management of Cardinal Village residence halls, maintenance, educational/social programming, marketing, billing/assignments, technology improvements, custodial, renovation, property control and inventory, capital improvements and the delivery of residential services to students and housing for summer camps/conferences.
Supervises the maintenance and upkeep of residence halls, custodial, maintenance/repair and renovation projects. Work in partnership with University Facilities Management in preventive maintenance, repairs and with Planning & Construction for renovations and/or third-party contractors/vendors through the university contracting and purchasing processes.
Promotes a positive direction and mission for the department by developing, reviewing, and implementing appropriate policies and procedures to effectively operate the residential life program.
Serves as overall manager for the department's budgets including development, monitoring, forecasting, and long-range planning. Maximize departmental budgets in preserving physical assets.
Provides senior leadership to Vice President of Student Engagement in establishing best practices in administration, programming, and services with the expectation of having a positive impact on recruitment and increase in student retention.
Respond to emergencies and crises in the residence halls, work closely with Student Health Center and Dean of Students on students with mental health issues and with University Police and Student Conduct to handle student resident conduct. Participate in and oversee 24 hours on-call first response coverage on a rotating basis.
Represents the Department of Housing & Residence Life both on and off campus. Responds to resident, parent, faculty, staff and other stakeholder concerns in a timely fashion. Perform other related duties as assigned.
Manages the calendar creation/dissemination, facilities management and routine maintenance, move-in, move-out, summer turn of suites, summer camps and priority repair/renovation.
Hire summer temporary staff, prepare bid documents with contracts for work in the residence halls using approved hiring and contracting processes of the University and state of Texas.
Oversee the hiring, training, supervision, evaluation and renewal of a diverse staff, including professional, administrative, support, graduate and undergraduate student staff. Indirectly advise Residence Hall Association.
Evaluates and assesses housing occupancy, retention, and projection trends.
Engages in and actively participates in Resident Assistant student staff training and in-service training.
Develop, implement, and evaluate residential policies and procedures, as they relate to service, education and safety operations, insuring student input at appropriate levels.
Oversee all department marketing including print media, web page and social media ensuring information is timely, accurate and meets student demands. Works closely with Recruitment to messaging to incoming freshmen regarding living on campus.
Engages in University activities focused on student recruitment to the University such as the Cardinal View recruitments, Involvement Fairs, summer Freshman and Transfer Orientation sessions.
Work in conjunction with Title IX Coordinator, Student Health Center and Student Conduct to ensure strategies are implemented to educate resident students, paraprofessional and professional staff on sexual misconduct, bystander intervention, and sexual/domestic violence and provide accommodations to students affected by sexual misconduct.
Reviews and updates policies, procedures, housing contract and prepares the Resident Student Handbook and Resident Assistant Handbook.
Directs the departmental assessment efforts, including semester resident satisfaction and yearly staff satisfaction surveys. Analyzes statistical data to develop comprehensive learning outcomes and institutional effectiveness plans. Directs staff in the development of goals, objectives, and timelines that match the institutional and divisional goals as outlined in the University's strategic plan
This position is classified as a Campus Security Authority (CSA) under the Clery Act and a responsible employee under Title IX. Other duties may be assigned to this position on a regular or occasional basis to respond to needs of the university.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This description is subject to modification as the needs and requirements of the position change. Lamar University reserves the right to revise, change or eliminate this job description at any time.
This Job Description is not intended to be a contract of employment or a legal document. Your employment with Lamar University is a voluntary one and is subject to termination by you or Lamar University at will, with or without cause, and with or without notice, at any time. Nothing in this Job Description shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Lamar University employees.
Minimum Qualifications: Minimum Education Required: Masters degree in Education, College Student Personnel, Higher Education, Business Administration or a related field.
Minimum Experience Required: Minimum of seven years progressively more responsible professional experience as a full-time professional housing administrator/residential life, with exposure to various facets of operations, maintenance, supervision, hall administration, budgeting, and student conduct. Experience in the direct supervision of full-time hall administrators and operations. Adept at being a leader and a hands-on contributor.
Experience in recruiting, hiring, training, and managing employees. Able to effectively manage public relations and media inquiries on living on campus.
Prefer experience with contracts and bid processes for renovation and/or repair of facilities.
Experience with housing software, preferably StarRez, Maxient and Banner.
Key Competencies: A demonstrated ability to lead and direct a medium size complex organization which provides on campus housing and services that are essential to the student, staff, faculty and on campus summer camps. An understanding of retention benefits to live on campus and functions as a part of Student Affairs and the University atlarge. Demonstrates a broad and clear understanding of student development and the role of on campus living provides in the educational process.
Strong interpersonal skills including the ability to foster positive working relations and partnerships within the University. Excellent written and oral communication skills.
Physical Requirements: Moderate physical activity. Can require handling objects of average-weight up to 30 pounds or standing and/or walking for more than four (4) hours per day.
Willingness to work flexible schedule, which may include evening and weekend hours as required and extensive hours and weekends will be required at times such as move-in, summer turn, move-out.
Willing to direct evacuation process of residence students to an off-site location and/or remain on-site for tropical storm or hurricane.
Must be able to remain in stationary position, often standing or sitting for prolonged periods. Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Moving about to accomplish tasks or moving from one worksite to another. Communicating with others to exchange information.
Job Conditions: Frequent prolonged and irregular hours.
Lamar Expectation of Quality: Employee will support the mission of Lamar by providing high quality, professional services, timely responses and solutions to customer requests.
Preferred Qualifications: Experience in management of a substantial budget and contract oversight experience is preferred.
Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Posting Date: 09/16/2020
Open Until Filled: Yes
Special Instructions: Please fill the application out entirely and attach application documents. Do Not put See Resume on the application.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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Home to more than 14,000 students, Lamar University is one of the fastest growing universities in Texas and is a member of The Texas State University System. LU offers more than 100 programs of study leading to bachelor’s, master’s and doctoral degrees. The 270-acre campus in Beaumont is about 90 miles east of Houston and about 25 miles west of Louisiana