This recruitment is for 2 positions, by applying to this posting you will be considered for both 00052112, 00057952
The Office of Scholarships and Student Aid is looking to hire a Financial Aid Counselor. The position provides one-on-one counseling in person, via telephone, and via email about the financial aid application process; applies federal and state administrative rules and institutional guidelines to family/student financial circumstances and exercises professional judgment in unique situations; reviews financial aid application data, makes eligibility determinations, and implements revisions to awards as needed; conducts financial aid outreach presentations to diverse audiences; and, communicates with other departments such as Student Accounts or the University Registrar concerning billing or student registration information. The position also provides professional support as needed to the Assistant Directors in the Office of Scholarships & Student Aid.
Education and Experience:
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Candidate must have excellent oral and written communication skills. Experience delivering high-quality service in a high volume, fast-paced office environment and interpreting and explaining program policy and procedures, preferably in the field of financial aid or student services at a college or university setting. Must be able to manage multiple, ongoing priorities; work independently as well as in a team environment in a professional manner. The selected candidate must also have past professional experience demonstrating superior interpersonal skills, attention to detail, organizational skills, and experience preparing and delivering presentations. Must possess the ability to research individual issues and adjust processes to address special individual concerns while maintaining a calm, pleasant, and helpful disposition in an intense public relations function.
The ideal candidate would possess at least one year of experience in financial aid using PeopleSoft. A bachelor's degree is highly preferred.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.