The Housekeeping Manager provides leadership and direction for custodial services to maintain a prescribed level of cleanliness to assigned buildings or area(s). Establishes work priorities and supervises workforce in providing housekeeping services in conjunction with supervisor as well as other managers within the Environmental Services Department; works with customers within assigned areas to determine service needs; leads and coaches work team including assisting in development and training of staff and providing on-going coaching and feedback to staff regarding performance; responsible for overall performance management of staff; participates in corrective action process; participates in hiring process for staff and department; maintains proper inventory levels for assigned area(s) and custodial equipment; carries out projects as needed and required; maintains timekeeping records; maintains duties and tasks lists, completes inspections as needed and required to ensure departmental standards are maintained; solves problems; promotes safety and security, and communicates with various points of contacts across the department and Student Life; this position primarily is responsible for residence halls in the South District but may be assigned other areas within the department especially during break times; may serve as working manager to assist staff in completion of assigned duties; typical schedule is 7:00 a.m. to 3:30 p.m.; must be available 24/7 for emergencies or as operations dictate; the Housekeeping Manager 2 must successfully complete and pass the CMI Basic Module training and exam during their probationary period-failure to do so.
7th grade plus: three courses in management/supervision (or three months of experience); 300 hours training in use of cleaning equipment (or three months of experience); three courses in inventory control (or three months of experience); one course in public relations (or one month of experience); or equivalent.
High School diploma; three years of housekeeping/custodial experience in a commercial, institutional or educational environment; Cleaning Management Institute (CMI) Certification; Microsoft Office Programs (Outlook, Word, Excel, PowerPoint, Access).
Target Salary: $16.50 - $20.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.