The Sr. Communications Specialist will be responsible for the development and delivery of internal and external communications, materials, and programs supporting DUHS Clinical Operations and Duke University Hospital.  She/he will manage these communications supporting the strategies set by Senior Leadership. This person will provide communication support for both strategic initiatives and operational topics. They will write, publish, and act as the gatekeeper for communication and public relations.

Essential Duties:

• Works with senior leaders to develop the department and company-wide communications plan, from message development to execution 
• Translates corporate priorities and departmental goals into communications of various formats: PowerPoint, Adobe Design Suite, etc.  
• Works in partnership with leadership to develop communications focused on employment branding to communicate the company’s business objectives, culture, and values to its employees and to external audiences 
• Establish best practices and tools for creative and inclusive communications 
• Review materials for copy editing and adherence to corporate branding and style standards 
• Develops strategic communication plans and serves as liaison to service line leaders.
• Writes, edits, reviews and enhances internal communication materials including presentations, newsletters, and handouts for various audiences
• Develop content for posting on various traditional and digital media outlets, including ensuring consistency across communication channels and working within Federal requirements and guidelines.
• Experience developing a storyboard and working with video editing tools (Adobe software)
• Work collaboratively with other communications colleagues, partners, and stakeholders to ensure an integrated, effective approach across all communications 

• Develop communication materials both proactively and upon request. Identify communication gaps and opportunities and propose solutions.  Help connect dots.
• Contribute to employee engagement by planning and implementing an internal and external communication program. 
• Work closely with management to meet strategic objectives, project goals, and deadlines. Provide concise project updates and progress reports for all assigned projects 

Preferred Qualifications 

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing or equivalent
• 3 years of experience in business communications, integrated communications, content marketing, PR or content creation with a proven ability to plan and execute timely communications 
• Highly effective writing style with expertise in simplifying concepts and messages for a broad audience. 
• Highly organized, highly detail-oriented with outstanding focus on perfection in execution 
• Excellent oral and written communications and editorial skills with communications and project management experience 
• Demonstrated ability to translate business strategies to the written communication format
• Demonstrated skills and knowledge in leveraging both digital and traditional channels to create impactful communications that drive awareness and engagement for our patients and team members.  
• Able to perform under tight deadlines and shifting priorities and can successfully navigate a complex, fast-paced organization 
• Adobe Design Suite experience is preferred.  
• Knowledge or experience in health care desired.

Minimum Qualifications

Education: Bachelor’s Degree in Marketing, Journalism, Business, or related field is required.

Experience: Two years of directly related experience is required.

Degrees, Licensure, Certifications: N/A

Job Code: 00005278 MARKETING, COMMUNICATIONS & PR SPEC, SR
Job Level: E3

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.