This is an 12-month, part-time position, 25 hours per week.

Compensation - $12,000 stipend and $8,000 tuition reimbursement

RAMAPO COLLEGE OF NEW JERSEY:

Mission: Ramapo College of New Jersey is New Jersey’s Public Liberal Arts College, dedicated to providing students a strong foundation for a lifetime of achievement. The College is committed to academic excellence through interdisciplinary and experiential learning, and international and intercultural understanding. Ramapo College emphasizes teaching and individual attention to all students. We promote diversity, inclusiveness, sustainability, student engagement, and community involvement.

Established in 1969, Ramapo College offers bachelor’s degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include business, elementary education, nursing and social work. The College also offers articulated programs, including dental, optometry, chiropractic and health professions, as well as visual arts therapy and law, with colleges and institutions in New Jersey and New York.

Undergraduate students may choose to concentrate their studies in one of five schools with more than 539 course offerings and more than 36 academic programs. Ramapo College boasts an average student/faculty ratio of 18:1 and an average class size of 23; affording students the opportunity to develop close ties to the College’s exceptional faculty.

The College offers part-time graduate programs leading to degrees in Accounting, Business Administration, Educational Technology, Educational Leadership, Nursing, Social Work and Special Education.

Job Summary:

The Graduate Assistant (GA) reports to the Associate Director of Student Success for Advisement with a dotted line to the Assistant Director of Student Success and Testing. The GA for Advising and Testing will support Ramapo College’s enrollment goals and efforts through a dual position within the Center for Student Success. The position has a dual assignment: The first is in Academic Advisement reporting to the Associate Director of Academic Advisement and second in the Testing Center reporting to the Assistant Director of Student Success and Testing. In Advisement, the position will function in an administrative capacity to the Associate Director of Student Success for Advisement, serve the advisement team in a broad spectrum of activities including but not limited to managing advisor schedules, supporting student appointments, preparing reports and coordinating assessment of advisement, events and initiatives. In the Testing Center, the position will assist with the administration of computer-based and paper/pencil tests/exams offered by the Center and with the preparation of reports and materials for Student Success. This position will work closely with the Office of Specialized Services to assist with the scheduling, administration and communications regarding accommodated testing. This is a 12-month position, 25 hours per week.

DUTIES:

SPECIFIC RESPONSIBILITIES FOR THE TESTING CENTER

• Provide quality customer service to new and current students, faculty, staff and the general public


• Assess potential student crisis situations and offer first level mediation and refer to Office of Specialized Services or Center for Health and Counseling Services for follow up


• Proctor tests according to NCTA Standards and Guidelines and established Testing Center policies and procedures


• Provide administrative support for the Testing Center


• Assist with scheduling of on campus tests


• Follow up with appropriate parties in case of missing exams


• Administer appropriate tests based on test referral or by referring to College Data Management system;


• Explain and clarify test instructions for students; disseminate test results and advise students if additional testing is needed


• Refer students to next office and/or academic support programs when appropriate


• Ensure test results are entered in the appropriate College Data Management system


• Maintain and troubleshoot problems with computer hardware and software; report equipment malfunctions to HELPdesk


• Maintain integrity of testing environment; (check IDs and calculators, monitor testers throughout testing session, secure materials and secure the Testing Center according to institutional procedure)


• Maintain a professional and clean Testing Center and testing environment;


• Store and file reports, correspondence and testing data in an organized manner


• Inventory supplies and notify Testing Team when supplies need to be ordered


• Prepare reports and other materials for the Testing Center and Student Success


• Participate in College-wide events, such as Commencement, Orientation, Opening Convocation, Founders’ Day, Student Success programs, and others


• Complete other duties as assigned by the Assistant Director of Student Success for Testing and Assistant Vice President of Student Success.


• Assist the Center for Student Success on an ad hoc basis


• Assists in the recruitment, selection, training and supervision of student aides


• Represents the Testing Center at campus programs as requested


• Assists in the promotion, implementation and administration of Testing Center Initiatives


• Become a certified ACCUPLACER, STAMP, TEAS and CLEP test proctor


• Update and edit the Testing Center website as needed and have a working knowledge of WordPress


• Assists with the development and implementation of assessment tools, collects and summarizes data, and delivers recommendations


• Assist with public relations and marketing to expand testing services

SPECIFIC RESPONSIBILITIES FOR ACADEMIC ADVISEMENT

• Maintain caseload of 90+ students (first-year, designated populations, first semester transfers and all undeclared students) as assigned by the Associate Director/Assistant Vice President of Student Success providing them with accurate and timely academic advisement that includes: General Education, school core, major/minor requirements and academic policies


• Advise students on a walk-in basis related to college policies and curriculum and student needs. Assist students with understanding College policies and procedures.


• Utilize available predictive analytics to conduct interventions with students on caseload.


• Participate in the development and distribution of the Appreciative Advisement Survey and/or survey of advising services to First-year Advisees and other students served by the Center for Student Success.


• Assists in the coordination, promotion, and evaluation of the six phase Appreciative Advisement model.


• In conjunction with the Associate Director, assists with the coordination and promotion of Academic Advisement Months.


• Assists Advisement, Orientation Events, and conferences managed by the Center for Student Success.


• Creates materials and facilitates presentations to promote Academic Advisement and Center for Student Success Services


• Assists with the development and implementation of assessment tools, collects and summarizes data, and delivers recommendations.


• Utilizes available technology in the delivery of academic advisement services, including CONNECT, U.Achieve, Banner, Camtasia,and WordPress for website updates, and more.
  
  Other duties as assigned.


• Participate on committees as determined with supervisor.

*All details of this position are subject to change

REQUIREMENTS:

• Graduation from an accredited College or University with a Bachelor’s degree is required


• Enrollment in a related graduate program is required.


• Undergraduate experience in academic and student affairs services is preferred.


• Excellent oral and written skills are a must.


• Potential candidate should have public speaking experience and a commitment to student academic and social success.


• Supervisory experience is preferred.

EEO Statement

Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, values, strategic plan, degree and course offerings, community outreach programs, and numerous diversity-focused conferences, trainings, and programs. Ramapo’s commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.

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