Department: Educ MS in Higher Ed Salary/Grade: EXS/7
The SESP Master of Science in Higher Education Administration and Policy program (MSHE) program is looking for a Senior Career Advisor to begin immediately. The MSHE program prepares leaders in higher education, specifically those pursuing career fields such as academic advising and administration, alumni relations and development, athletics, career services, enrollment management, international and global education, nonprofit, policy and government relations, and student affairs.
Leads the delivery of guidance and counsel to students (and alums) designed to assist them in making decisions associated with their academic and/or career experiences. Assesses individual situations and circumstances, many complex in nature, and creates, implements and monitors recommendations, partnering with internal/external organizations and resources that meet student needs. Ensures compliance with all associated policies, rules and regulations.
Recommends changes & improvements to functional operations to better meet organizational needs & objectives. Completes administrative activities such as assessment, operations planning, data management, and reporting.
Researches best practices and peer institutions and market/economic conditions and recommends changes and enhancements to improve administrative effectiveness, services and/or resources.
Reviews existing use of technology and recommends changes to incorporate state-of-the-art systems and tools as appropriate into all aspects of the advising and counseling program.
Researches peer and cutting-edge developments regarding technology and recommends changes and enhancements that will improve delivery of resources and services, assisted by the instructional design and technology consultant.
Provides customer service oriented, student centered guidance and counsel based on individual circumstances, preferences, etc. and in compliance with all associated policies, rules and regulations.
Researches, develops and implements practices and activities that enhance student centered career guidance and counsel.
Provide one-on-one career coaching/advising for our students and alums. Provide regular availability for career coaching sessions with students (usually means 1-2 times/year per student – quarter of student graduating usually would be fall and spring, for newer students it would be winter and/or summer).
Update online (virtual) resources and career development tools on the MSHE Student Resources Site or on a special Canvas site when needed.
Consults with student affairs, academic departments, student organizations and administrative offices to exchange information regarding academic and career opportunities.
Creates and nurtures relationships with organizations and alumni to develop a network of enthusiastic organizations engaged via active participation in the success of program.
Expand our connections with alumni. Strategies may include creating a more robust social media presence/network, LinkedIn group, working with faculty and alums to create virtual “value-add” programming for alumni to help them remain engaged with the program and our students; asking alumni to speak and/or be featured on our website for “deep dives” into specific higher ed areas
Identifies opportunities and strategies for short- and long-term growth & expansion of program resources, value and participation.
Creates & implements program brand identity and marketing & advertising strategy regarding resources and services.
Assists with marketing and advertising of new and current programs, partnering with internal and external key stakeholders to ensure marketing plan effectively targets students, sponsors, employers, etc.
Ensures that all advertising and marketing materials accurately represent programs.
Keep Highrise, along with the Assistant Director, updated with alum and student career information.
Work with Director and Assistant Director to maintain information about students and alumni for biannual MSHE newsletter and write copy when needed.
Work to promote brand of our graduates with potential employers; work with the Director and Assistant Director to connect this to overall program marketing.
Attend program recruiting/orientation or program events when needed (e.g., Preview Days, Higher Ed Reception, and special events for students and alums)
Manages planning and arrangement of programs - meetings, workshops, trainings, events, etc. designed to provide information, promote resources and to build internal and external relationships.
Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology ensuring that all are arranged and completed in an appropriate and timely manner.
Researches peer, competitor, and state-of-the art developments to enhance, improve, and innovate program topics and delivery to better meet goals & objectives.
Supervises creation of components, including curriculum development, lectures, conferences, seminars, support groups, etc.
Develop and facilitate a series of career workshops for MSHE students on topics such as self-assessment/goal setting, networking, resume building, cover letter/email writing, interviewing, wrapping up the job search/salary negotiation and strategies for starting a new job successfully (usually 1-2/per quarter, excluding summer).
Provide events and/or strategies to help students gain exposure to specific roles or functions in higher education such as “Focus on Student Affairs,” Focus on Admissions,” Focus on Development, etc. In general, provide guidance on professional development skills based on student needs/demographics such as basic business acumen skills for those younger students and tips for translating previous work experiences to a higher ed audience for career changers, how to manage your career effectively once you have your job, etc.
Manage the MSHE MeetUp Program, a networking program for current students and alumni, that runs every fall, winter and spring quarter. Includes sending out recruitment and training materials, matching students with alumni and evaluating the program on a quarterly basis. Consider a year-end event for program participants (possibly to coincide with MSHE annual reception or a special summer event)
Develop new programs with current students and alumni.
Manages development and maintenance of evaluation processes including associated metrics and key performance indicators.
Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program.
Collaborates with internal/external partners to implement changes designed to improve/increase program goals/objectives.
Annually and quarterly evaluate the advising function and suggest improvements where necessary.
Conduct assessment of all workshops
Track job placement data for graduating students and prepare related reports when needed. Surveying alumni periodically could be part of this assessment.
Provides work direction to junior staff and graduate assistants when needed.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience and 3 years' career counseling/advising in higher education or 3 years' of industry experience; or other relevant experience required; OR
Successful completion of a full course of study in an accredited college or university leading to a master's or JD or higher degree; OR appropriate combination of education and experience and 2 years' career counseling/advising in higher education or 2 years' of industry or consulting experience; or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Community Building/Alumni Engagement
Master’s or higher degree preferred
Preferred Competencies: (Skills, knowledge, and abilities)
PeopleSoft Campus Solutions (SES) or similar
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 38375
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.