The Senior International Student Advisor is part of a team of advisors for the approximately 6000 international students at the university. The position reports to the Student Advising Manager, International Student Scholar Services, one of the units of the Office of International Affairs. The Advisor is a Designated School Official (DSO) and Alternate Responsible Officer (ARO) and has four main areas of responsibility.
Direct service to international students: Advisors assess cases and processes a series of SEVIS reportable events and registration as required by immigration regulations. They follow, guide and advise international students on the resolution of complex issues regarding but not limited to: reinstatement, change of status, 212E, terminations and student emergencies, in addition to more general maintenance of valid non-immigrant status and retaining eligibility for a variety of benefits during or after completion of academic programs. Staff chat, meet with students in individual advising appointments as well as process online immigration requests. Identify international students’ needs by seeing trends and working with their manager to find creative solutions. Train and mentor more junior advisors.
Administrative/technical/compliance responsibilities in support of a U.S. Government database: Support maintenance of SEVIS compliance responsibilities. Proactive with reviewing and updating content on ISSS website and all printed and online material in accordance with all relevant federal immigration regulations and/or procedures from DHS, US Department of State and University policies. Contribute to the documentation and periodic updates of policies and procedures.
Deliver and Design workshops: Support the PDSO and RO as needed, and design and deliver SEVIS/Immigration sessions for F-1 and J-1 students, workshops and departmental training. Support and participate in ISSS orientation and cultural programs.
Interaction/communication with faculty, administrators, staff, and off-campus agencies: Serve as a contact with key departments such as graduate departments, undergraduate academic advising units and student services departments across the University pertaining to topics and issues concerning international students’ maintenance of status, federal regulations, institutional policies and ISSS protocols.
• Bachelor’s degree plus 5 years’ professional experience working with F-1 and J-1 International students required. • Advanced knowledge of F-1 and J-1 visa regulations. • Evidence of strong organizational abilities and the ability to effectively prioritize and manage multiple tasks in a fast paced, high-volume environment. • Excellent written communication skills and attention to detail. • Excellent customer service and public relations skills.
• U.S. Citizenship or Lawful Permanent Residence status required by federal regulations for DSO/ARO certification. Background check every two years, per the requirements of J-1 regulations.
• Master’s degree in International Education, Student Counseling, or other relevant degree strongly preferred. • Experience with student counseling techniques. • Cross-cultural communication work experience and/or experience living/studying abroad. • Experience maintaining student data and SEVIS records in Sunapsis. • Knowledge of the major information sources for international educators. • Knowledge of a language other than English.
Internal Number: 102436
About University of Maryland College Park
Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.The University of Maryland, College Park, actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, physical or mental disability, protected veteran status, religion, ...ancestry or national origin, marital status, genetic information, political affiliation, and gender identity or expression. Minorities and women are encouraged to apply.