Graduate Assistant will be required to work 25 hours per week
Work hours will be scheduled by semester to meet the needs of the Testing Center.
RAMAPO COLLEGE OF NEW JERSEY:
Mission: Ramapo College of New Jersey is New Jersey’s Public Liberal Arts College, dedicated to providing students a strong foundation for a lifetime of achievement. The College is committed to academic excellence through interdisciplinary and experiential learning, and international and intercultural understanding. Ramapo College emphasizes teaching and individual attention to all students. We promote diversity, inclusiveness, sustainability, student engagement, and community involvement.
Established in 1969, Ramapo College offers bachelor’s degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include business, elementary education, nursing and social work. The College also offers articulated programs, including dental, optometry, chiropractic and health professions, as well as visual arts therapy and law, with colleges and institutions in New Jersey and New York.
Undergraduate students may choose to concentrate their studies in one of five schools with more than 539 course offerings and more than 36 academic programs. Ramapo College boasts an average student/faculty ratio of 18:1 and an average class size of 23; affording students the opportunity to develop close ties to the College’s exceptional faculty.
The College offers part-time graduate programs leading to degrees in Accounting, Business Administration, Educational Technology, Educational Leadership, Nursing, Social Work and Special Education.
The Graduate Assistant for Testing will support Ramapo College’s enrollment goals and efforts within the Center for Student Success reporting to the Assistant Director of Student Success & Testing. The position will assist with the administration of computer-based and paper/pencil tests/exams offered by the Center. This position will work closely with the Office of Specialized Services to assist with the scheduling, administration and communications regarding accommodated testing. This is a 12-month, 25 hours/week position.
Provide quality customer service to new and current students, faculty, staff and the general public
Proctor tests according to NCTA Standards and Guidelines and established Testing Center policies and procedures
Provide administrative support, prepare reports and other materials for the Testing Center and Center for Student Success as requested
Assists with the development and implementation of assessment tools, collects and summarizes data
Assist with public relations and marketing to expand testing services
Assists in the recruitment, selection, training and supervision of student aides
Represent the Testing Center at campus programs as requested
Assist with scheduling of on campus tests and follow up with appropriate parties for missed exams
Administer appropriate tests based on test referral or by referring to College Data Management system;
Explain and clarify test instructions for students; disseminate test results and advise students if additional testing is needed
Ensure test results are entered in the appropriate College Data Management system
Refer students to next office and/or academic support programs when appropriate
Maintain and troubleshoot problems with computer hardware and software; report equipment malfunctions to HELPdesk
Maintain integrity of testing environment; (check IDs and calculators, monitor testers throughout testing session, secure materials and secure the Testing Center according to institutional procedure)
Maintain a professional testing environment; store and file reports, correspondence and testing data in an organized manner
Participate in College-wide events, such as Commencement, Orientation, Opening Convocation, Founders’ Day, Student Success programs, and others
Assists in the promotion, implementation and administration of Testing Center initiatives
Become a certified to proctor ACCUPLACER, STAMP, CLEP, ATI TEAS and distance learning tests
Complete other duties as assigned by the Assistant Director of Student Success & Testing and Assistant Vice President of Student Success.
*All the details of this position are subject to change
Required Graduation from an accredited college or university with a Bachelor’s Degree
Enrollment in a related graduate program is required
EXPERIENCE Bachelor’s degree and enrollment in a related graduate program are required. Undergraduate experience in academic and student affairs is preferred. Strong computer skills with demonstrated working knowledge of college database system (e.g., Banner), shared calendars and files, and Microsoft Office products, including Word, Excel and PowerPoint. Must demonstrate cultural competence in working with peoples of various backgrounds and have a customer service orientation. Excellent communication and interpersonal skills are essential. Ability to learn and apply new technology to the operating needs of the departments is essential.
Strong problem-solving abilities and troubleshooting necessary.
Ability to manage multiple projects simultaneously
Advanced student support skills and helping skills
Cultural competence skills to clearly and effectively communicate information to faculty, staff and students
Strong written, verbal and listening skills; excellent interpersonal and customer service skills; strong organizational skills; ability to multi-task.
Self-initiate and function effectively as a team member
Ability to work with a diverse population and support student development and success.
Ability to learn and perform complex protocol
Adhere to laws that govern higher education practices
Attention to detail is a must
Strong computer and technical skills with demonstrated working knowledge of shared calendars and files, and Microsoft Office products, including Word, Excel and Access
Knowledge and prior use of integrated, relationship management software system
Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, values, strategic plan, degree and course offerings, community outreach programs, and numerous diversity-focused conferences, trainings, and programs. Ramapo’s commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.
Internal Number: 117662866
About Ramapo College
"Ranked by U.S. News & World Report as sixth in the Best Regional Universities North category for public institutions, Ramapo College of New Jersey is sometimes mistaken for a private college. This is, in part, due to its unique interdisciplinary academic structure, its size of approximately 6,008 students and its pastoral setting in the foothills of the Ramapo Mountains on the New Jersey/New York border.Established in 1969, Ramapo College offers bachelor's degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include nursing and social work. In addition, Ramapo College offers courses leading to teacher certification at the elementary and secondary levels. The College also offers six graduate programs as well as articulated programs with the University of Medicine and Dentistry of New Jersey, New York Chiropractic College, New York University College of Dentistry, SUNY State College of Optometry and New York College of Podiatric Medicine."