The Assistant Director is responsible for the day-to-day administration of the non-degree program portfolio including Summer Sessions and Visiting Student Programs. This role is responsible for the execution of existing and new program initiatives under the Non-Degree umbrella. The Assistant Director interfaces with stakeholders at Columbia College, School of Engineering and Applied Sciences, School of International and Public Affairs, Columbia Business School, Columbia School of the Arts, School of Journalism, Barnard College, School of Social Work, Teachers College, and General Studies. The Assistant Director is the primary liaison with departments and partner organizations by building relationships with faculty and departmental staff that are critical to the success of the program.
Program Management- (40%)
Support the Directors within the Non-Degree team with marketing, recruitment, advising, student engagement, and instructional support by producing and distributing program policies such as the Departmental Representative and Faculty Handbooks; consult with faculty to interpret policies and procedures in the handling of student issues and provide instructional support.
Engage regularly with faculty and departmental representatives to troubleshoot and guide decision-making and resolving issues.
Ensure compliance with academic policies of summer sessions' courses, such as scheduling, contact hours, course descriptions, course numbers, course requirements, course points, faculty guidelines. This includes providing guidance on such policies and enforcing them.
Develop the undergraduate and graduate course offerings for the summer sessions by partnering with University stakeholders
Manage the course proposal process for summer sessions, including liaising with departmental representatives, Chairs, faculty, Directors of Academic Admin & Finance, and Committee on Instruction (COI).
Regularly assess programs and their effectiveness and produce recommendations for continuous improvements.
Responsible for program budgets, including management of academic field trip expenses, submission and reconciliation of programmatic expenses on behalf of summer faculty, and enrollment management. Forecast for upcoming budget cycles and keep track the non-degree budget.
Work to improve the Program's internal management functions and enhance an administrative infrastructure that supports smooth program operations.
Provide statistical reporting and surveys by running regular reports and creating new ones as needed for programs.
Conduct market research on competitor programs.
Relationship Management - (35%)
Responsible for the hiring of faculty and TA recruitment and appointments, in partnership with SPS Faculty Affairs Liaise with ISSO to submit visiting scholar applications.
Serve as the interface with Registrar's Office, Student Health, Columbia undergraduate advising offices, Columbia Housing, and others.
Serve as the interface with SPS Student Affairs: Admissions, Student Engagement (Student Services, Student Life, and Advising) to fully support and improve services for non-degree students.
Work closely with admissions, marketing, and advising teams to develop and ensure execution of communications plans; create presentations and announcements to students, and post information on general social media platforms (e.g., Twitter, Facebook, LinkedIn). Work with the web team to make website updates and content changes to improve user experience
Strategic Enrollment - (15%)
Take part in all efforts to recruit students, including developing relationships and participating in all info sessions
Play an active role in increasing yield rates
Represent the program at recruitment sessions
Review and update print publications, ads, and other promotional items
Additional Responsibilities as Assigned (10%)
Bachelor's degree and/or its equivalent required.
Three years of related experience required, with preference given to candidates having worked in an academic environment.
A resume and cover letter with salary requirements must be submitted for applicant to be considered for the position.
Competencies in multiple areas of higher education management, including admissions, marketing & recruitment, student affairs, and budget reconciliation. Part of previous innovative program expansion
Additional Position Specific Minimum Qualifications
Impeccable organizational skills.
Excellent skills in communication strategy, writing and speaking. Expert with PowerPoint, Excel, Word (and Google Drive equivalents thereof). Work in an academic environment
Ability to effectively collaborate and partner with departments, faculty, and staff to create and implement best practices
Ability to effectively build consensus and be sensitive to the needs and interests of various stakeholders within the school and across the institution
Capacity to adapt quickly to changing circumstances
Demonstrated ability to manage multiple projects simultaneously, with close attention to detail
Excellent written and oral communication skills, including:
Excellent organizational skills and an ability to navigate complex systems
Exceptional attention to detail
Strong leadership skills and an ability to take initiative
Writing and editing
Occasional evening and weekend work required.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 505935
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.