This position does not manage a specific recruitment territory but rather the position specializes in serving the needs of prospective students visiting our campus daily by providing superior customer service. Duties include meeting with walk-ins, conducting the campus tour information sessions, assisting with incoming and outgoing phone calls, and assisting with electronic communications such as text messages and emails. Represents the Office of Undergraduate Admissions at University meetings and committees where appropriate. Other duties as assigned by the Senior Associate Director for Campus Outreach or the Director of Admissions.
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Bachelors Degree from a regionally accredited college or university and one year of experience. Communication and interpersonal skills are imperative for this position.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 500184
Organizational Unit Overview:
The Undergraduate Admissions Office is responsible for identifying, attracting, recruiting, and enrolling students in sufficient numbers to meet the University's enrollment projections while improving the academic profile of the incoming student population. The office annually processes approximately 36,000 applications for admission. These include freshmen, transfer, readmit, visitor, non-degree, pre-college, and auditor students. In order to generate and process applications from these prospective students, the office is involved in many public relations, marketing, customer service, and other outreach activities to cultivate inquiries for additional information about ECU/application materials. These inquiries are received via mail, phone, email, and third party search sources and currently exceed well over 100,000 in quantity for one calendar year.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.