Directs, supervises, coordinates specific functions and activities of clinic as requested including computer systems, accounting, materials management, human resources, data processing, maintenance, support services, etc.
Assists the Mercy Clinic Leadership in establishing and marketing new Physicians and services.
Assists in the selection, employment, development, and management of employees. Responsible for clinic personnel policies and practices.
Serves as Clinic liaison with medical center counterparts and collaborates with Health System leaders in various departments.
Assists with clinic's evaluation and negotiations of managed care contracts and operations in conjunction with senior clinic management.
Coordinates with senior management on monitoring medical activities to ensure cost-effective and high quality health care for patients.
Interacts with medical and administrative staff to ensure compliance with standards and regulations.
Reviews and interprets operational problems/policies to Clinic managers. Resolves problems and recommends changes to the VP-Clinical Operations.
Assists Mercy Clinic Leadership in preparation, implementation and monitoring of budgets. Recommends funding and accountabilities and clinic departments and locations.
Recommends clinic facility improvements including construction, renovation and purchase of equipment.
Interprets clinic and departmental policies, objectives and operational procedures to appropriate parties. Resolves problems related to staffing, utilization of facilities, equipment and supplies.
Collaborates with the Clinic Finance team on coordination of efforts to address issues with claim submission and payment.
Standardizes office procedures and initiates policy and procedural changes when necessary. Participates in the writing of clinic policies and procedures.
Directs department operations to prepare and retain records, files and reports in accordance with clinic office standards.
Reviews clerical and personnel records to insure completeness, accuracy and timeliness.
Represents clinic at public and professional meetings and conferences as requested. Facilitates communication and ensures proper flow of information. Participates in public relations programs.
Coordinates, as requested, committees of the board and clinic, and physician advisory committees.
Collects data, prepares reports, analyzes statistics, and answers correspondence.
Maintains professional affiliations and enhances professional development to keep pace with health care trends.
Serves as point person for oversight of all Clinic Operational Issues in the absence of the VP-Clinical Operations. Handles special projects assigned by the Board, and/or Mercy Clinic Leadership. Maintains strictest confidentiality.
Education: Bachelor degree preferred Experience: Minimum of three (3) years of experience in health administration, preferably with a large integrated health system including two (2) years of experience in a clinic environment. Other: Knowledge of health care administration and clinic philosophy and policies and operating procedures. Knowledge of fiscal management systems and techniques. Knowledge of human resource management practices including supervision and staff development. Knowledge of governmental regulations and reimbursement requirements. Knowledge of computer systems, and applications. Skill in exercising initiative, judgment, problem-solving, decision-making. Skill in developing and maintaining effective relationships with staff, board, physicians, regulators, public. Skill in organizing work to achieve clinic goals and objectives. Skill in evaluative the effectiveness of existing methods and procedures. Ability to analyze and interpret complex data Ability to research and prepare comprehensive reports. Ability to monitor quality control standards. Preferred Education: Graduate degree or Certification by the American College of Medical Practice Executives. Preferred Other: Working knowledge of Rural health Clinic rules and regulations
Additional Salary Information: Salary is commensurate with previous work experience
Internal Number: 2019-805180
About Mercy Hospital Oklahoma City
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy. Across four states, a team of more than 2,100 Mercy primary and specialty care physicians, 600 advanced practitioners and supporting staff deliver health care services through more than 300 offices.