What’s the role?

Social performance (SP) describes how we manage the impacts of our business on the communities and societies in which we operate. How well we manage these impacts affects the wellbeing of our neighbours, and ultimately of our business. The overall objective is to create a positive presence and legacy in our operational areas, and so gain community acceptance for our business objectives.
 
The purpose of the Social Performance (SP) Centre Of Excellence (CoE) is to inspire people and unlock leadership such that all countries within a given region are able to appropriately identify and manage social risks, impacts and opportunities in support of business outcomes and social license to operate.

Centre of Excellence (CoE) teams are set up in Shell to provide high levels of professional competence and subject matter expertise in key disciplines, e.g. SP. The global SP CoE team reports up to the VP Social Performance and sits in multiple regions around the world.

Accountabilities

Support the Regional SP Manager Americas & USA with the following SP and Social Investment (SI) activities:

• Competence development of the business and regional SP (including SI) skill pool, including tailoring and delivery of formal training
• SP support to colleagues from the Business, broader External Relations (ER) and other functions
• Support development and roll out of SP and SI programmes, guidance, information and procedures stemming from the SP CoE
• SP support for country / asset / project SP and SI activities, where in-country support is needed
• Provide assurance as per Shell’s SP Manual and other relevant aspects of the Health, Safety, Security, Environment & Social Performance Control Framework, including supporting annual assurance activities
• Support SP integration in Country Reputation planning
• Reporting
• Work with SP Communications to gather and share good practices, stories, etc from across the region
• Support improvement of SP networks in the Americas, with a focus on the US.
• Participate in Networks
• Role may be performed at a range of levels: global, regional, country, project or asset however it has a cross-business scope (Upstream, Downstream, Integrated Gas /New Energies/ New Business Development) with a focus on USA
• Work in partnership with members of the global SP CoE, in-country SP practitioners, other Functions (e.g. Government Relations, Safety & Environment, Contracting & Procurement) and the business
• Some travel to project and asset sites to provide support, assurance etc as needed
• Ability to work across cultures, diverse backgrounds and virtual / in-country teams