Cold Spring Harbor Laboratory, a world-renowned research institution located on the North Shore of Long Island, is seeking a Director of Digital and Web Services (DWS) to join our IT department.
The DWS is the gatekeeper of CSHL’s internal and external web properties and supporting technologies. This position oversees functionality, technology standards, and professionals to keep CSHL web properties at or above industry standard. S/he maintains a strategic overview of the Lab’s digital assets and prioritizes changes, updates, and enhancements based on a consideration of the degree to which they will further our strategic and operational goals and brand identity.
This is a highly collaborative role, requiring significant skill at navigating competing goals among federated web entities and institutional units. The DWS will enable CSHL divisions and departments that use web properties to achieve their operating and business objectives and optimize their web-based operations while also promoting the CSHL brand.
General responsibilities include: chairing a committee of institutional stakeholders with internal and external web properties (Web Governance Committee or WGC); managing a small Web Services team that will collaborate with and leverage the skills of key web professionals who are part of departments and divisions to support the web properties of the Lab; collaborating with management to develop an institutional digital roadmap that sets priorities, drives web development that achieves functionality objectives and brand/design guidelines, and trains/supports staff across the institution who interact or are responsible for web properties.
S/he will collaborate closely with the Public Affairs Department to maintain/upgrade the institution’s web design and promote the CSHL brand across all web properties as defined by Public Affairs Department.
S/he will establish and chair the WGC, which will be the institutional forum for setting and enforcing institutional priorities, that respect and enhance division and department web operations.
S/he will work closely with the COO and General Counsel to ensure the institution’s compliance with laws and regulations that apply to web technology usage and transactions.
The DWS reports to the Chief Information Officer.
Essential Duties and Responsibilities • Chair the WGC to maximize the institution’s ability to effectively manage all of its web properties and resources required to upkeep those properties to industry/user standards o Serve as institutional technologist, providing hands-on expertise in web development and technical support to identify digital trends, develop user experience recommendations, and contribute digital ideas to broaden and strengthen CSHL’s internal and external digital properties. o Lead the institution in defining key metrics and leveraging analytics to drive business insights and identify digital opportunities, particularly as they relate to strategic impact and effectiveness. o Synthesize design or functionality requests from divisions and departments and translate them into meaningful additions to the institution’s web platform/presence o Manage web server strategy/contracts across all institutional properties o Manage web security across all institutional properties o Ensure regulatory compliance across all institutional properties o Manage institution-wide training for division and department staff responsible for creating and deploying content o Report regularly to COO on strategy development and metrics, based on multi-year plan that he/she will develop
• Develop and implement multi-year institutional web plan approved and revisited annually by COO and President
• Manage Web Services team of developers and designers to support CMS, servers and other web platforms o Lead the planning, budgeting, and forecasting of the Web Services team and oversee management of their respective areas of responsibility. o Mentor team members o Build organizational capacity/readiness to drive innovative digital solutions, and the creation of systems and processes to support efficiency and effectiveness within the team and across the CSHL campus.
Management experience in web technology and design projects must be demonstrated, with the ability to work with senior leadership across diverse divisions and departments. Strategy development experience and critical thinking skills is necessary. Experience implementing and overseeing full website production cycles; including development, testing and Q/A: create test plans to evaluate new functionalities before going live; conduct the tests; identify and oversee the resolution of bugs.
Work experience in a non-hierarchical academic environment is desired.
Please apply for the position via the CSHL careers website at: http://cshl.peopleadmin.com/postings/16536
Position Number: 01439-A
We offer a competitive salary and a comprehensive benefits package.
For more information about CSHL, please visit us at www.cshl.edu
CSHL is an EO/AA Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.
VEVRAA Federal Contractor
Internal Number: 01439-A
About Cold Spring Harbor Laboratory
Since 1890, Cold Spring Harbor Laboratory (CSHL) has been a global leader in research and education. The international scientific community at CSHL provides a unique and stimulating atmosphere for doctoral research?an environment where students, postdoctoral fellows, and faculty work side-by-side. The Watson School of Biological Sciences (WSBS) was founded on the belief that with well thought-out mechanisms, enthusiastic involvement of faculty, and highly motivated students, an innovative curriculum could be provided that would allow students to earn a doctoral degree in a shorter time than in traditional programs without compromising the quality of their training. The curriculum is designed to train students to become scholars and independent thinkers.