Under the supervision of the Associate Director of Career Services, the Assistant Director of Student Employment is responsible for managing the daily operations for all student employment administration, policies, and procedures. Works directly with staff, faculty and students on issues pertaining to the Student Employment Program at the College and Conservatory. Helps to implement changes and improvements to office policies and procedures. Additional collaboration responsibilities with the Student Financial Services, Technology Resources, and Finance teams for college and federal student employment budgets and department technology utilization.
Essential Duties and Responsibilities:
Oversees the campus-wide student hiring process to ensure that customer expectations are met and/or exceeded.
Responsible for compiling all information regarding new policies and procedures, changes and updates made to the various Student Employment initiatives and effectively communicating this information within College & Conservatory as well as to external individuals and organizations.
Ensures program remains compliant with state and federal labor laws.
Overseas the procedures for all student employment initiatives developed and maintained by this department, including but not limited to the Berklee Funded student Employment, On-Campus Federal Work Study Program and the Community Service Learning Program.
Primary contact for the Office of Community & Government Relations in regards to the Community Service Learning requirements for the FWS program. This includes job posting and recruitment, federal budget monitoring, student eligibility verifications and issuing and storing third party work contracts.
Primary contact for program systems (Workday, FileMaker, Colleague, PowerCampus) related projects. Acts as program representative for committees pertaining to changes or maintenance of systems.
Manages the content of the Student Employment web pages and online forms. Manages the development of all internet and print publications describing program policies and procedures for student employment.
Oversees all matters related to the biweekly student payroll process. Ensures that the office is providing accurate and timely information and documentation to the Payroll Department. Ensures that all data entry is completed, and provides assistance to staff, faculty or students to enter and approve time. Works as the liaison with the Payroll office in the event of any issues.
Assists in providing consultation to departments on topics ranging from job creation, employee performance issues, as well as recruitment. Provides expertise and guidance to departments in adding new positions. Reviews and edits job descriptions where appropriate, ensuring that federal regulations are met, and finalizes hourly wages based on job responsibilities.
Oversees the process for verifying employment eligibility using E-Verify, ensuring student information is accurate and students are eligible for employment.
Advises students and student employment supervisors regarding student employment related issues and opportunities.
Monitors, tracks and verifies that biweekly hours for all students comply with the institutional and federal student employment policies.
Regularly monitors the eligibility of students, including GPA and credit registration, as well as social security and visa status.
Collaborates with other Career Center team members in the development and maintenance of student skills workshop program.
Collaborates in developing and delivering regular training for supervisors, including new supervisor training for faculty and staff, with the goal of providing them the tools for effective student employee supervision.
Oversees student recognition activities, including the annual student employee of the year awards during National Student Employee Appreciation Week.
Coordinates and hosts orientation presentations for incoming students at the beginning of each semester.
Represents the College and Conservatory at events and regional and national student employment conferences as required.
Serves on institutional committees as assigned.
Maintains active membership with NSEA and related organizations.
Other duties as assigned.
Knowledge and Skills:
Strong organizational skills; strong record keeping skills.
Strong administrative skills. Able to quickly learn new software programs. Working knowledge of PowerFAIDS, Workday, and Filemaker. Familiarity with computer information systems and database, spreadsheet, internet, HTML and word processing software.
Familiarity with standard budgetary procedures, policies, and compliance.
Strong written and verbal communication skills: able to conduct both written and oral communication in an articulate, professional, and knowledgeable manner.
Mature interpersonal skills in order to deal with a broad range of issues and personalities with particular emphasis on student employment counseling and career skills development.
Analytical skills and understanding of statistics.
Ability to communicate effectively with a range of customers including students, faculty, staff, parents and external contacts.
Must be creative, self-motivated, and have the ability to work independently.
Ability to manage multiple projects and priorities concurrently.
Ability to relate to students, supervisors, faculty, and parents with diverse backgrounds and to work cooperatively as a member of the Career Services team.
Undergraduate degree required.
3-5 years experience.
Strong customer service.
Foreign language skills a plus.
Background in college advising a plus.
Background or experience in music or arts a plus.
Applicants who are both interested and qualified should submit the following materials: * Cover letter that addresses the applicant's capabilities and experiences. * A resume or CV.
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Internal Number: R0002691
About Berklee College of Music
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creativity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.