Job Title: Manager - Mid-Ohio Market at Columbus State
Department: Advising & Student Support Srv
Location: Columbus Campus
Employment Type: Administrator/Executive/Manager
Employment Status: Externally Funded
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Schedule: Monday - Friday 8:00 - 5:00; weekends and evenings are regularly required.
End Date(if applicable): 1/1/2021
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Manager of the Mid-Ohio Market implements and directs all program administration for the College relating to the program, which is intended to support the health and well-being of financially disadvantaged students and community members in the Central Ohio area, in partnership with the Mid-Ohio Foodbank. This position will develop and coordinate all program components inclusive of supervising staff and ensuring high quality partnership within the College as well as with community partners.
Core Competencies Required
Professionalism, Managing Work Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership, Managing People, Creating an Inclusive Environment, Operational Decision Making, Adaptability, Communication, Cultivating Networks and Partnerships, Strategic Planning, Entrepreneurship and Energizing the Organization
ESSENTIAL JOB FUNCTIONS
Student Success and Community Building
Under the direction of the Executive Dean, works to understand the student support services and specifically Mid-Ohio Market impact, and essential value to key stakeholders (including students, business partners, and the community at large) and develops program services to advance the College. In collaboration with College leadership and community partners, leads the program in service to students and community members in part to reinforce good public relations outcomes and support holistic wellbeing of the College's student populace. Understands the needs of key audiences and the College's desired outcomes for each, identifies program adaptations and improvements for the institution.
In alignment with the College's strategic plan and College Completion Plan, provides strategic leadership for student financial security and economic mobility. Supervises assigned area of responsibility and staff by recruiting and hiring, developing work schedules, assigning and delegating tasks, providing direction, resolving work problems, communicating job expectations, training employees, and developing professional growth opportunities. Conducts annual employee evaluations, provides ongoing feedback and coaching, and effectively recommends pay increases, promotions and other personnel actions. Approves leaves and authorizes overtime as appropriate. Administers disciplinary actions upon approval and in collaboration with Human Resources. Interprets, explains, carries out and enforces the College's policies.
Fiscal and Administration
Assists with budget planning and pursuing program funding opportunities as necessary. Monitors program spending and adherence to grant requirements. Keeps accurate records. Completes and maintains required documentation including contract and notes report, status reports, staffing reports, budget information, and other data. Maintains confidentiality of student records, and maintains personnel files, financial data, and other sensitive information.
Program Planning and Event Management
Delivers individual and group services, presentations, and other programming in-person and online. Coordinates program logistics, including content, volunteers, staffing, scheduling, product replenishments, and manages other program details.
Other Duties as Required
Manages multiple assignments of varying complexity and meets tight timelines and deadlines with the ability to adapt to changing needs of the College and business partners. Ensures College name and image is perceived positively by external as well as internal audience/stakeholders. Hours may include working outside of a normal workweek schedule as needed to meet workload demands. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 25 pounds when moving files, boxes and other materials. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings.
Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites as well as offsite venues.
Knowledge, Skills and Abilities: Knowledge of: management principles and practices; budget management; program practices, standards, and administration; best practices in the promotion of higher education student support services to key stakeholders, including prospective students and their influencers. Skill in: problem solving and decision making; effective teamwork and interpersonal relations; data collection and research methods; both written and verbal communication; establishing and maintaining effective working relationships; problem analysis and resolution; basic principles and techniques of policy development; public speaking; program and event planning; organizing resources and establishing priorities; communicating effectively within a diverse community. Ability to: apply management principles to practical situations within a single department or functional area; manage and accomplish results through delegation of accountability and responsibility to management staff; maintain confidential and sensitive information; develop and maintain effective working relationships with co-workers, supervisors, students, general public, and other job contacts; work with and effectively manage persons of varying cultures and diversity.
Minimum Qualifications: Master's Degree in Higher Education Administration, College Student Personnel, or closely related field or five (5) to seven (7) years' of professional related experience inclusive of supervising professional staff members; Bachelor's in Degree Higher Education Administration, College Student Personnel, or closely related field or at least three (3) years of professional related experience inclusive of supervising professional staff members. *An appropriate combination of education, training, coursework and experience may qualify a candidate. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Additional Information: The Manager of the Mid-Ohio Market implements and directs all program administration for the College relating to the program, which is intended to support the health and well-being of financially disadvantaged students and community members in the Central Ohio area, in partnership with the Mid-Ohio Foodbank. This position will develop and coordinate all program components inclusive of supervising staff and ensuring high quality partnership within the College as well as with community partners.
Internal Number: req2785_1573568366
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.