Under limited supervision of the Business Administrator and the Chair, the Academic Support Coordinator supports the day-to-day operation of the graduate and undergraduate programs for the Department of Languages, Literatures and Cultures (DLLC). The major emphasis of this position is generating and disseminating a variety of student- and program-related information. The Academic Support Coordinator performs advanced tasks that require the ability to prioritize, exercise initiative and to think critically in order to solve problems as they arise. This person must have strong customer service/interpersonal skills and be able to work effectively with diverse, multi-generational constituencies within the University and the broader community. A high level of independent judgment, initiative, organization and problem-solving skills are required.
• Serve as the point of contact for faculty, students and the University on behalf of Department undergraduate & graduate programs. • Manage graduate student recruitment, admissions, onboarding, teaching and research assignments, and degree completion. Assist faculty with logistics for graduate Candidacy Exams. • Advise the Graduate Program Director and Graduate Committee members on University and departmental graduate and administrative policies and procedures. • Act as liaison with the University’s Office of Graduate Studies, English Language Institute and the Office of International Students and Scholars, coordinating international graduate student admissions and employment eligibility. • Assist undergraduate & graduate students with course registration/enrollment, transfer of credit, advisor assignments and billing assistance, using electronic systems (UDSIS, Webforms) • Administer the graduate program budget and related expenses. • Maintain all academic publications related to the graduate program including course inventory, catalog, website, directories, awards. • Provide Cognos reports and data for graduate and undergraduate programs • Assist as needed with coordination of administrative tasks for special events (Convocation, Honor Society programs, guest lectures) organized by the Department, assist Chair with special projects. • Additional duties as assigned.
• High school diploma or GED, Associate’s degree preferred; three to five years of job-related experience or equivalent combination of education and experience. • Command of general office practices and procedures; working knowledge of University financial, human resources and academic operations. • Ability to make independent decisions as defined by the position description. Ability to generate interpret data, • Ability to supervise and evaluate the work of other office staff. • Ability to plan, prioritize, balance, and review a variety of projects that must be completed simultaneously and on time. • Ability to use advanced techniques in word processing, spreadsheet, database and presentation software. • Ability to communicate effectively and interact well with people of all ages and diverse backgrounds. • Familiarity with or interest in a foreign language and/or foreign cultures is desirable. • University experience is desirable.
Internal Number: 494541
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/