The USC Annenberg School for Communication and Journalism is seeking an experienced professional to assume the role of Student Services Manager. Situated in the department of Academic Advisement & Academic Services, within the Division of Student Affairs, this position will provide leadership to four full time staff providing advisement to graduate students enrolled in the School for Communication and Journalism.
A successful candidate will have demonstrated experience and interest in academic advisement and student programming.Â An interest in communication, journalism, public relations or public diplomacy would be helpful, but a background in those fields is not necessary.
The Student Services Manager will report to the Assistant Dean of Student Affairs and duties may include:
Provide academic advising for graduate students, specifically degree requirements, curriculum, course selection and degree related opportunities
Work closely with colleagues in Annenbergâs Career Development office to support career programming for graduate students
Supervise four full time academic advisors focused on working closely with graduate students
Develop and maintain relationships with departmental faculty and administration as well as cross campus partners
Coordinate departmental data retrieval and analysis regarding graduate and undergraduate students to assist in retention, graduation and diversity efforts
Represent programs at new student related events
Maintain professional knowledge with a focus on encouraging student development through participation in on and off campus associations, committees, workshops and other means of networking
Other duties as assigned or requested; the university reserves the right to add or change duties at any time
Preferred Qualifications and Experience:
7-10 years of academic advisement experience
Masterâs Degree in student personnel administration, education, counseling or related field
Demonstrated experience, and commitment to work with international students
Administrative experience with graduate or undergraduate populations in a university environment and knowledge of university policies and procedures.
Cover letter and Resume. Our system will allow you to add additional documentation by clicking the âuploadâ button in the same section where you attach your resume.
The salary range for this position is $65,000 - $74,000.
Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; central Los Angeles location with easy access to commuter trains, transit subsidy program, buses and free tram pick up services; discounts to sporting and other campus events.
About the Annenberg Advisement and Academic Services Office:
AnnenbergÂ Advisement and Academic Services welcomes students of every background and supports theirÂ personal, academic and professional growth. Â As students move forward, we encourage them toÂ cultivate an independent spiritÂ andÂ make meaningful contributionsÂ to the TrojanÂ Community and to society at large. WeÂ advocateÂ for and partner with students by providingÂ resources, knowledge, expertise, programming, and assistanceÂ navigating the various aspects of Trojan Life. WeÂ listen and strive to offer good counsel while continually assessing how well we fulfill our mission.
About the Annenberg School for Communication and Journalism
Located in Los Angeles at the University of Southern California, the Annenberg School for Communication and Journalism is a national leader in education and scholarship in the fields of communication, journalism, public diplomacy and public relations. With an enrollment of more than 2,200 students, USC Annenberg offers doctoral, master's and bachelor's degree programs, as well as continuing development programs for working professionals across a broad scope of academic inquiry. The school's comprehensive curriculum emphasizes the core skills of leadership, innovation, service and entrepreneurship and draws upon the resources of a networked university located in the media capital of the world. For additional information, see our website: https://annenberg.usc.edu/
The University of Southern California is one of the worldâs leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international trade, USC enrolls more international students than any other U.S. university and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.
USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed and background. The University particularly encourages members of underrepresented groups, veterans and individuals with disabilities to apply.
Minimum Education:Bachelor's degreeCombined experience/education as substitute for minimum educationMinimum experience:5 yearsMinimum Field of Expertise:Supervisory experience in student programs and servicesPreferred Education: Master's degreePreferred Experience:7 years
The University of Southern California is one of the world’s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international business, USC's diverse curricular offerings provide extensive opportunities for interdisciplinary study, and collaboration with leading researchers in highly advanced learning environments. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.