Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

This position is full-time and works approximately 37.5 hours per week. 

This position is in the Department of Government & Community Relations.  This position is for the Danforth Campus.

POSITION SUMMARY:

The Community Relations Coordinator is responsible for the implementation of the University’s community relations plan in its surrounding neighborhoods.� The desired outcome attached to the community relations plan is that the University is viewed as a good neighbor to its surrounding communities and the relationship between students and permanent residents is mutually respectful.� The position reports to the Assistant Vice Chancellor, Community & Local Government Relations and is an integral part of the University’s efforts in its surrounding neighborhoods and with local governmental offices.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Develop and implement a comprehensive communications plan for the neighborhoods surrounding the University to include:

• Update the Community Relations website with new content about University and student-sponsored neighborhood activities.
• Create content and maintain relevant information for neighborhood communications, including mailings, postcards, and website updates.

2. Develop, initiate and manage an on-going community relations plan via communications and dialogue with neighbors, neighborhood associations, students living in both University-owned and non-University owned off-campus residential units, and local governmental offices to ensure the University is viewed as a good neighbor.
3. Act as a liaison and resource to neighbors, local governmental offices, and others for all concerns, questions and responses about the University’s impacts/activities in the surrounding neighborhoods, including responding to questions/concerns about the impact of on-campus activities, off-campus social events, student behavior, problems with parking, and other issues.
4. Attend and provide support to the Assistant Vice Chancellor of Community & Local Government Relations at internal and external meetings and events.
5. Perform other duties as assigned.

• Bachelor’s degree.
• Three years of related work experience. 

• Three years of experience working in higher education, community relations and/or customer service.
• Ability to handle sensitive/stressful situations with diverse constituencies.
• Ability to complete multiple tasks on a timely basis.
• Excellent listening skills and ability to address complaints calmly.
• Calm and pleasant demeanor.
• Excellent communication skills, including writing/editing content for various communication platforms (electronic, etc.).
• Ability to exercise good judgement.
• Comfortable as part of a team.

• A cover letter and resume are required to apply for this position. 
• Some evening and weekend work to coordinate/support community events.
• Requires the ability to travel to on- and off-campus locations, including viewing/monitoring University properties and other areas of the surrounding neighborhoods

The hiring range for this position is $44,987 - $50,000 annually.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

This position is eligible for full-time benefits.  Please click the following link to view a summary of benefits:  https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.

Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account.  If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor.  To attach these documents, go to:  My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.