The Student Services Specialist is responsible for planning and conducting all student services activities and programs including new student orientation and proctoring testing for students with accommodations. This role assists with special programs such as Graduation, Homecoming, and prospective student events. Provides oversight and support of student organizations, monitors the Student Services budget and process with a variety of financial transactions. It is important that this person can be comfortable speaking to a group of people.
Responsible to the Director of Student Services and has a support responsibility to all other departments and college personnel as necessary.
Responsible for the direct supervision of department personnel and others as assigned by the appropriate administrator.
SPECIFIC DUTIES AND RESPONSIBILITIES
Provide assistance to students, alumni, faculty, staff, patients, visitors, etc. as needed.
Oversee all aspects of active clubs and organizations on campus, including tracking of clubs each term through club paperwork, room and speaker requests, fundraising, advertising, club president meetings, and the update and distribution of club/organization handbook.
Supervise all aspects of work study personnel including hiring, training, and performance.
Coordinate new student orientation, including program development and revisions.
Coordinate, conduct, and track student quarterly survey retention meetings.
Coordinate and assist with setup of all school assemblies, including selection of speakers, travel arrangements of speakers, room and A/V setup and any necessary publicity.
Assist prospective and current students with housing needs by providing; updated material for the Housing Guidebook and Housing bulletin; and produce supplemental housing materials including city and local transportation packet.
Administer student mailboxes and production of student identification cards
Coordinate and proctor testing for students with accommodations.
Oversee with student functions and activities including presenting housing, health insurance, and other student related subjects to prospective students during the Campus Visit Program and events.
Assist in the creation of communication materials including flyers and campus monitors.
Maintain administrative records; prepares and/or assists in the preparation of reports and related duties.
Prepare and maintain budget for student services activities.
Serve on various college committees.
Perform all responsibilities in a manner that fully complies with Palmer’s Equal Employment Opportunity/Affirmative Action policy.
Assist the Director of Student Services and perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to perform assigned duties with time pressures and frequent interruptions.
Ability to utilize general office equipment and other necessary equipment.
Ability to utilize personal computer and various software packages.
Ability to multitask and demonstrate superior organizational skills.
Ability to train and motivate.
Ability to analyze and resolve difficult problems.
Ability to communicate effectively.
Ability to work various hours as job requires.
EDUCATION AND EXPERIENCE
Associate's degree required, Bachelor’s degree preferred; three years related experience and / or training; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Performs sedentary to light work in a ventilated, lighted, and temperature controlled office setting.
Frequent need to stand, stoop, walk, sit, lift light objects (up to 10 pounds) and perform other similar actions during the workday.
Palmer College of Chiropractic provides a generous array of benefits for full time employees, including but not limited to:
Paid Time Off annually – 10 vacation days; 12 sick days; 16 holidays
Health Benefits – Health, vision, dental insurance, Flex spending, Health Savings Account
403(b) Retirement – 6% of salary employer contribution after 1 year of employment, with immediate vesting and optional employee contribution
Free Chiropractic care for employees & their dependents
Employee Assistance Program (EAP)
On-site recreation facility & personal training
** Palmer College is a non-profit organization. Full-Time employees may qualify for Public Service student loan forgiveness through the Federal Student Aid.
Internal Number: 15883
About Palmer College of Chiropractic
Palmer College of Chiropractic is the founding college of the chiropractic profession, and is known as The Trusted Leader in Chiropractic Education®. It was founded in 1897, in Davenport, Iowa, by D.D. Palmer, the discoverer of chiropractic. More than 2,200 students attend Palmer College campuses in Davenport, Iowa; Port Orange, Fla.; and San Jose, Calif. Palmer’s doctor of chiropractic curriculum is a five-academic-year program typically completed in three-and-one-third calendar years