Gonzaga University is seeking a highly professional and experienced individual for the position of Student Services Coordinator, Graduate Enrollment Management (GEM). The position requires a person with advanced interpersonal communication skills, a collaborative work style, strong organizational abilities, problem resolution skills and attention to detail. The Gonzaga GEM is responsible for overseeing, coordinating, and servicing graduate programs and courses at Gonzaga University.
The Student Services Coordinator is a key member of the admissions and student services team; contributing to the institutional goal of increased overall enrollment by performing highly specialized and diverse responsibility of work. This position ensures quality control of orientations, new student setup, student records, assists with application processing, and data collection of enrollment and retention statistics. In addition, the position requires excellent data entry skills, attention to detail and the ability to operate in multiple software systems to accomplish department goals.
Bachelor's degree from an accredited postsecondary institution.
One year of experience in admissions, sales, marketing, public relations, customer service or a related area with preference given to customer services experience. Experience can include internships or work-study positions.
Excellent computer skills and the ability to work proficiently within Excel on a daily basis.
Ability to work seamlessly and efficiently as a member of multiple teams.
Excellent verbal and written communication skills.
Planning organizational skills, including the ability to maintain records and files.
Ability to learn and apply institutional policies and procedures.
Ability to work in an environment that requires self-direction and motivation.
Strong interpersonal skills and the ability to prioritize work.
Ability to maintain several project timelines concurrently and bring all to a successful close.
Strong work ethic and excellent time management skills.
Gonzaga University is a private four-year institution for higher education located in Spokane, Washington. Established in 1877, the university continues to use their education model of educating their students as a whole person- mind, body, and spirit. At Gonzaga, students discover how to integrate science and art, faith and reason, and action and contemplation. Gonzaga is a nationally ranked university and one of the top regional universities in the west. Home to over 7,800 students, Gonzaga offers a variety of undergraduate and master’s degrees, as well a Ph.D. and Juris Doctor through the school of law.