The Ticket Manager/Sales & Operations oversees the day-to-day sales/ticketing operations for the Athletic Ticket Office. Primary duties include phone orders, customer service and game-day operations. Position is also responsible for oversight of auxiliary ticket offices including will-call window and player-pass gates, as required, at home and away events. Position assists with supervision of part-time staff. Position creates and executes processes for student ticket distribution; collaborates with the department’s marketing and development units; develops/implements ticketing email platforms; and researches and implements current best practices in ticketing.
•Bachelor’s Degree required, preferably in business, marketing, communications, management, liberal arts, economics, social sciences, health and exercise science or any other field related to duties and responsibilities •Experience with Paciolan, including Pac7, Ticketmaster or similar ticketing system(s) required, preferably in intercollegiate athletics and/or professional sports •Experience managing (daily and seasonal) ticketed sports at the collegiate level required •Proficiency with Microsoft Office Suite, specifically Excel required •Strong organizational, communication and public relations skills required •Excellent oral and written communication skills •Proficiency in a variety of software products •Demonstrated ability to work on projects individually, as well as within a team •Ability to handle multiple tasks at one time •Knowledge of and compliance with NCAA, Mountain West and CSU rules and regulations •Ability to work evenings, weekends and holidays and travel •Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date •The successful candidate must be legally authorized to work in the United States by the time of hire. The department will not provide visa sponsorship for this position.
Employer will assist with relocation costs.
Internal Number: 201900861AP
About Colorado State University
The Colorado State University Department of Athletics sponsors 16 men’s and women’s intercollegiate sports and competes as a member of the NCAA Division I-FBS and the Mountain West Conference. The University is located in Fort Collins, Colorado, 65 miles north of Denver. More information on the University and its intercollegiate athletics program can be found at www.csurams.com and www.colostate.edu.