If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Through Business Banking our global network offers comprehensive support, advice and services to businesses in the Small Medium Enterprise market. From setting up a new business to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Business Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.
We are currently seeking an ambitious individual to join our Business Banking team in the role of Relationahip Support Associate - Business Banking, working together with colleagues to define, manage and achieve divisional business targets.
Assist Business Banking Relationship Manager(s) in managing the existing portfolio, acquiring new business and maintenance of relevant client management systems.
Gather information required for the preparation of customer call reports as well as credit proposals including financial analysis for new facilities, facility review and facility amendments;
Prepare CARM applications on new, amended and revised facilities, maintain an accurate, updated data in CARM system for transmission to Credit Operations;
Maintain & validate relevant client management system including but not limited to HORIS, Account Planning etc;
Follow up on routine matters as well as credit operational matters arising from the portfolio of accounts assigned
Handle both external & internal facility related enquiries;
Identifying cross-sell opportunities and assisting the Business Banking Relationship Manager(s) in developing business strategies and marketing activities to maximize the Bank's profit.
Maintain and validate security documentations and credit files in a timely and orderly manner to ensure that there is no overdue review;
Handle miscellaneous internal customer / product / credit related enquiries by coordinating and processing relevant Management Information and compliance returns;
Assist Business Banking Relationship Manager(s) in achieving satisfactory ratings from internal and external auditors;
Maintain a professional image when interacting with customers;
Assist Commercial Banking manager / Relationship Manager(s) in various Public Relation activities as well as participating in the bank's marketing/ promotion and sponsorship programmes;
Develop skills to meet existing and future business needs
Maintain and observe Regulatory, Compliance & Operational Risk as well as Internal Controls (Operational Risk / Compliance / FIM requirements)
Customer oriented mind set;
General knowledge on banking products
Interpersonal & communication skills
Internal Number: 6505392
About HSBC Bank (M) Berhad
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