Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Coordinator, ITAM - Moves & Logistics, provides coordination of the day-to-day activities and projects of the Information Technology Asset Management (ITAM) area related to Moves and Logistics functions. This position coordinates equipment moves and warehouse logistics in accordance with Information Technology (IT) requirements. This role coordinates inventory and lifecycle tracking of IT equipment including receiving, tracking, moving and disposal. The incumbent will assume responsibility for coordinating multiple projects, managing information, and assessing staffing needs.
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Planning and Organizing, Positive Approach, Technology Savvy, Quality Orientation and Communication
ESSENTIAL JOB FUNCTIONS
Oversees the coordination of the ITAM department, moves and logistics functions, by providing functional oversight to full - and part-time associates. Works closely with ITAM leadership to identify and communicate needs. Takes initiative to remedy any issues within College and IT guidelines. Works with various IT groups to complete office moves and any other equipment moves, as necessary. Receives, stores, tracks, returns, and moves IT equipment, including personal computers, servers, software, networking hardware, audio-visual, security and all related equipment. Ensures data accuracy and target zero loss of equipment.
Provides documentation regarding number of drops, pick-ups, and equipment disposed. Updates asset tracking system to ensure equipment is properly marked and updated with appropriate status. Develops and coordinates inventory stock in warehouse for all parts. Responsible for ensuring that warehouse has supplies, parts, and all other equipment at reorder level. Distributes assets once received to correct teams, locations, or end users following appropriate workflows.
Acts as primary contact for ITAM to manage office and other moves. Ensures proper communication and planning. Reports issues/problems in a professional manner. Works with other ITAM team members and ensures that equipment is accurately updated in tracking system for installations, moves, liquidations, etc. Works closely with other ITAM team members to ensure that obsolete inventory is recorded and disposed of properly, including wiping or drilling the drives before removal. Works closely with vendors to liquidate equipment timely.
Receive all PO's and BPO's in a timely manner. Address any issues with vendors and late shipping or processing. Processes equipment returns to vendors, and resolves equipment warranty issues and other problems related to equipment orders and receiving. Enter and ensure data accuracy. Review data changes, as necessary. Spot checks data, locations, etc. to ensure data accuracy. Update and check disposed equipment to ensure accurate data records.
Reporting and Financial
Ensures warehouse is cleaned, stocked and equipment liquidated, as needed. Ensures enough equipment is available for installation for projects, etc. Operates forklift to move equipment and make equipment available as necessary. Take physical inventory and add inventory to the system using bar code scanners. Participate in various physical inventory projects such as Classroom inventory, etc.
Other Duties and Responsibilities
Attends all required department meetings and training. Works with ITAM team, help desk, and other various groups on campus to complete work, as assigned. Acts as back-up to support other Asset Management personnel. Cross trains with others, as needed *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and regularly stands and walks to provide functional coordination for a few work units. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone or via other online communication services (Skype, etc.). Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 80 pounds.
Typical office environment.
Knowledge, Skills and Abilities: Knowledge of: functional supervisory best practices; barcode scanners, Inventory systems, standard office practices and procedures within area of specialization; asset management and procurement procedures; servers; personal computers, supporting software. Skill in: general typing; verbal and written communication; maintaining good public relations; customer service; installation of technical equipment; windows operating system and applications; operation of general office equipment. Ability to: operate warehouse equipment, including forklifts; utilize multiple modes of communication, including industry standard (Skype, Google Hangouts, etc); lift and move equipment up to 50 - 80 lbs.; manage and coordinate multiple equipment move, installation and inventorying projects; develop and maintain effective working relationships with associates, vendors, computer users, and general public; maintain confidential and sensitive information; maintain accurate and complete work records.
Minimum Qualifications: Associate's Degree desirable in a technical field of study closely related to the function of the position with some experience in a closely related technical field. Two (2) years progressively responsible professional experience working in a customer service position. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications: Experience coordinating IT work flows. IAITAM certification.
Internal Number: req2695_1567693857
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.