Schedule: M-F 8am-5pm; evenings and weekends as needed to support recruitment events.
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
Position Summary The Program Coordinator, Future Student Experience, Events, & Program Management will be responsible for the planning, coordination, and success of all recruitment and outreach events executed by the Admissions Office. This position requires someone who excels with communication and building relationships with both internal and external stakeholders. Leveraging top notch organization and project management skills, the Program Coordinator will partner with admissions leadership to create engaging events that increase student enrollment and outcomes. The Program Coordinator will possess management and leadership qualities to effectively lead events and be well adept at communicating to diverse audiences in a variety of settings.
Responsible for planning, coordination, and implementation of all recruitment and outreach events executed by the Admissions Office. Oversees multiple operations at one time, plans for and meets deadlines, and coordinates multiple work groups for effective execution. Provides overall program execution, coordinating project for planning teams. Develops and implements projects plans. Manages site/event selection process, including research of locations, developing and analyzing requests for proposals and completing comparison reports. Plans and manages function space, audio-visual, and food/beverage requirements for programs, as needed, regularly working with various campus departments and groups.
Tracks all activities, evaluates their effectiveness and recommends outreach changes and improvements. Keeps accurate records, completes and maintains all required documentation, including input of contacts into CRM, as well as outreach activity statistics and reports. Tracks budgets to support events and initiatives and provides updates, as needed to leadership. Creates and designs follow-up measurements to assess effectiveness of programs. Measures and analyzes data and makes recommendations to leadership for continuous improvement. In collaboration with admissions leadership, manages Admissions webpages and marketing materials needed to support recruitment events.
Other Duties and Responsibilities
Other duties as required inclusive of providing assistance as needed during peak periods. Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners. Hours may include working outside of a normal workweek schedule as well as weekend availability on an as needed basis. This individual may work overtime or offset hours as necessary and may need to work additional evenings/weekends on a regular basis to provide service to students, cover college fairs, recruitment events, etc. Attends all required meetings and training. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts up to 30 pounds.
Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites.
Knowledge, Skills and Abilities: Knowledge of: program or functional area including CRM management, project management, admissions, and event coordination. Well versed in data analysis, recruitment and outreach operations particularly utilizing phone and electronic communications to increase student engagement; communication and relationship-building strategies for both internal and external stakeholders; customer service and public relations principles; community college philosophy and operations, student development; admissions and enrollment management objectives and strategies. Skill in: verbal and written communications; routine typing; application of job related computer software; operation of job-related equipment and other equipment; maintaining documentation and records. Ability to: coordinate program or functional area operations; coordinate and prioritize multiple projects and tasks; develop and maintain effective working relationships with coworkers, supervisors, students, general public, and other job contacts; exhibit flexibility in work schedule and job tasks; maintain confidential and sensitive information; effectively work with persons of varying cultures and diversity.
Bachelor's Degree in closely related field. Minimum of three (3) years' experience in event planning, project management or admissions. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework and experience may qualify a candidate.
Preferred Qualifications: Ability to demonstrate how projects and/or events resulted in increase in sales, admissions, etc.
Internal Number: req2666_1566908516
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.