As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for five consecutive years. The UW Finance Transformation Program (UWFT) is a $200M initiative to replace the University's financial systems with an integrated system to manage the full suite of financial transactions and reporting needs in the UW system - to include academic, administrative, and healthcare. UWFT will fundamentally change the processes and tools that the University employs to track, spend, collect, manage, and report University finances in excess of $7B in annual revenues, resulting in more timely and actionable information for leadership. Among the UW's highest administrative priorities, this multi-year initiative is one of the largest finance system projects in Washington State and the outcome of the program will be highly visible at all levels of the University and the state.UWFT has an outstanding full time opportunity for a Communications Lead.The Communications Lead is responsible for planning, managing and producing strategic communications for a high-profile, enterprise-wide financial transformation program. This position is a lead and independent contributor working in a highly collaborative environment and must be able to effectively translate highly complex information and interact with UW key stakeholders and program team members.The successful candidate must have a thorough understanding of communications strategies and methods designed to effectively reach a diverse set of stakeholders in a highly-decentralized institution, and demonstrated ability to produce effective communications materials. The candidate must work effectively both independently and in teams, collaborate with program leadership, UW key stakeholders and program team members to assess needs to deploy a communication strategy consistent with the Change Management goals and plans. The successful candidate must have the unique ability to think strategically, focusing on broad outcomes, while maintaining the ability to tactically execute. The position will keep key stakeholders informed of the projects' goals, accomplishments and progress.This position develops and manages communication plans, strategies, and tactics over the course of the program and must have excellent written, verbal, interpersonal and presentations skills. They will be responsible for sequencing and aligning communications for the program across the enterprise in preparation for the UWFT implementation. It will require the ability to use various media applications to effectively communicate about the transformational changes to policies, processes, technology as well as the operating model. This includes the design, development and production of electronic and print communications, including Web content, reports, presentations, e-newsletters, talking points and other vehicles.This position will translate complex technical concepts to the UW user community and to support programmatic decision-making and adoption of a new financial system. Further, this position will plan, develop and lead the branding and communications efforts for the UWFT team. This position will have strong organizational and project management skills, with the ability to plan, schedule and manage multiple, complex projects under tight deadlines. The candidate must possess strong people skills, including the ability to build trusted relationships with key stakeholders, team members and staff.RESPONSIBILITIES:Communications Material Development & Deployment-Research and create communications material (e-newsletters, factsheets, blogs, Web sites, brochures, handouts, etc.);-Solicit input and feedback on communication materials and prepare materials for publishing;-Disseminate communications materials to appropriate audience using a variety of media;-Coordinate production of communication materials, as needed; obtain authoritative advice from business partner leadership and staff, regarding policies, guidelines, procedures and communications messages when a higher review is needed;-Integrate information or recommendations from multiple sources;-Reconcile differing input and viewpoints on key messages and approaches;-Make theoretical and/or subjective judgments regarding communications and messages, and frequently develop and/or apply new approaches, methods, techniques and technologies to develop, share and evaluate information;-Assess effectiveness of program communications and determine what efforts are needed to improve and maintain the quality of information;-Develop Web site content/articles and collaborate with project and technical resources to keep the project Web site up-to-date; write, edit, and format publications according to UW and UWFT guidelines;-Create and lead development of reports; draft, edit, revise, format, and proof major program reports and deliverables; develop content for project deliverables as needed;-Create program presentations; review, edit, revise, illustrate, format, and proof project presentations - audiences include the UW President, Provost, Regents, Chancellors, Deans, Directors, Chairs, Department/College Administrators, Computing Directors, and other external and internal staff. Develop key talking points in advance of governance and other meetings related to key program updates and decision to facilitate leadership alignment and the program having "one voice;"-Attend program meetings as appropriate to build expertise to understand transformation impacts and partner with program, business partner, and leadership to obtain authoritative advice on newsletter and Web communications.Communications Planning & Strategy-Create and implement communication strategies, plans and tactics for a broad range of high visibility issues related primarily to Change Management initiatives and engaging the UW community; track and monitor progress and provide status to the Unit Readiness Director;-Execute communications plan, ensuring deliverables are produced and reviewed, and delivered on deadline, revise and refine the communication plan, strategies and tactics to align with key project phases, deliverables and milestones;-Monitor, measure and assess effectiveness of communication strategies; provide strategic communication counsel and advice to program management and business partners, as needed;-Align and sequence communications for UWFT; participate in issue resolution; maintain communications channels with all workstreams; escalate issues to the Unit Readiness Director;-Providing strategic communication advice to all levels of the leadership community to help increase the impact of business priorities;-In coordination with the Executive Communications Lead, proactively partner with other communications teams (President/Provost, IT, ISC, other) (Corporate Communications) on strategic opportunities;-Provide communications coaching and sharing best practices with project leads and other internal resources;-Measure effectiveness of communications and provide recommendations for continuous improvement;-Partner as needed with Executive Communications lead to develop messaging for executive stakeholder audiences (i.e. governance groups, President's cabinet, etc.)Stakeholder/User Engagement-In partnership with Change Management Leadership, develop and sustain productive, high-level stakeholder relationships as they relate to UWFT change management efforts;-Actively seek information to understand stakeholder problems, expectations and needs as they relate to the program;-Present program-level information to different stakeholder audiences to build their understanding of issues and goals; Assist in building adoption of the new system;-Assess how complex program level decisions/actions/plans will affect stakeholders and recommend communication strategies and tactics to disseminate information;-Ask questions of fellow team members, managers, business owners and stakeholders to verify facts and obtain additional information.REQUIREMENTS:Bachelor's Degree in communications, business, marketing or related field or experience.A minimum of five years communications experience developing and executing strategic communications efforts in a large government agency or other large organization.Demonstrated strong writing, verbal and interpersonal skills, including the ability to write, edit and present key messages for general, targeted and executive level audience in a way that is engaging, accurate and appropriate for varying levels in the organization. Expertise in writing for print, Web and social media.Demonstrated experience and knowledge of publication processes, communications principles, methods and materials.Demonstrated experience in planning, executing and evaluating effective communications.Demonstrated ability and success in developing, managing and delivering effective strategic communication plans on enterprise scale projects.Experienced in communicating technical information to non-technical audiences; familiar with comprehending, analyzing and interpreting technical information and translating and synthesizing in a compelling way for the communication needs of targeted audiences.Ability to use independent judgment in choosing communication methods and tools needed to implement communication plans.Demonstrated ability to work effectively in a variety of team settings.Demonstrated ability to manage multiple priorities simultaneously and to work with minimal supervision in a fluid, fast paced and dynamic environment with shifting deadlines and priorities.Proven problem-solving, conflict management, influencing and negotiation skills.Demonstrated ability to build effective working relationships with a diverse set of individuals and personalities, including at the executive level.Experience with publications management and production processes and tools and formatting in a variety of applications (such as InDesign, Visio, Excel, Word, PhotoShop and PowerPoint).Strong Microsoft Office suite skills.Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.DESIRED:Experience working in higher education or large research institution.Experience in HR, employee or internal communications.Experience working with transformational or system replacement efforts and applying communication methods, tools and techniques to support change management efforts.Experience with the use of social media, blogging and other social media strategies to communicate with stakeholders.Experience and/or education in Web site planning, design and implementation.CONDITIONS OF EMPLOYMENT:Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.