Reporting to and supporting the Exam Services Coordinator within the Student Life Disability Services office, this position assists with the coordination of exam accommodation administration. Student test accommodations coordination may include proctoring, providing extended time, arranging for readers, scribes, assistive technology and procuring equipment for student exams; this role communicates with directly with students, SLDS access specialists, university staff, faculty, and academic departments to assure appropriate accommodations; assists with the approval of scheduled exams utilizing the Accessible Information Management (AIM) database and arranges appropriate materials, equipment, and staff assistance; assists with the coordination of exam to faculty returns, and exam security; assists with the supervision and training of student staff, performs general office duties such as answering phones, office opening and closing procedures.
Required to work afternoon/evening shifts (ex: 12:00 p.m. – 8:30 p.m.) most of the academic year. Weekend day/evening shifts required during high exam weeks and final exam periods.
Six months of experience (600 hours of course work) in office practices and procedures, including customer service/public relations; three months of experience (300 hours of training) operating basic office machines and equipment (e.g., computer related and peripheral equipment, copy machines, typewriters, calculators); six months of experience (600 hours of course work) in supervision..
Bachelor's degree in psychology, social work or related field; one year of total employment experience in a college/university setting, social service or student affairs role; one year of total customer service based work experience; Proficiency with Microsoft Office, Outlook, database management; experience working with a diverse population; experience working with people with disabilities; demonstrated skills: team-based collaboration, communication, and organizational skills; ability to multi-task; proficiency with accessibility software (i.e. JAWS, ZoomText, Read & Write Gold).
Target Salary: $13.65 - $15.58 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.