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Director of Internal Communications (5887U) #27502
University of California Berkeley
| Job Requisition Number: 27502. UC Berkeley’s Office of Communications and Public Affairs leads communications for the most elite public higher education institution in the world, conveying the quality, diversity, vitality, preeminence, and dedication to service of UC Berkeley. We reach diverse audiences and enhance relationships with constituents at all levels, including faculty, staff, students, alumni, donors, parents, visitors, the media, industry, research sponsors, educators, government leaders, and the general public. Our mission is to promote the University’s excellence in teaching, research, and public service, and inform stakeholders of our many contributions to the community — locally, nationally, and globally. The Director of Internal Communications is a member of the leadership team in the Office of Communications and Public Affairs. S/he plays an integral role in conceptualizing, crafting and deploying the campus internal communications strategy, which includes building out an entire internal communications program. The Director of Internal Communications will support the Public Affairs team’s mission to enhance access to, understanding of and engagement with important university information and initiatives. S/he will help create and activate internal university advocates; help celebrate successes and amplify discoveries; and protect and strengthen UC Berkeley’s reputation.
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| Manages complex comprehensive communications programs, including written, visual, and electronic communications, for large, highly visible organization. Oversee a strategic internal communications program that effectively keeps all constituencies informed about key initiatives, builds support for the university mission, and helps to create a climate of pride, engagement and inclusivity. Convene collaborators in the Office of Public Affairs and across campus to advance internal communications objectives. Develop and manage strategic initiatives to inform and guide internal stakeholders on key issues; ensuring internal and external strategies are aligned. Work cross-functionally with key leaders and content experts across the university to identify and manage issues, explain and communicate the university’s positions internally, and coordinate internal and external strategies. Works with departmental or college administration to create, develop, and implement comprehensive long- and short-term strategic communications plans. Provides advice and counsel to departmental or college administration on all aspects of communications, including strategic planning, effective messaging, and problem resolution. Produces a variety of communication pieces in a variety of venues including written, visual, and electronic communications. Strong organizational skills to effectively manage multiple projects from inception to completion, adhering to deadline, ensuring production of high quality products that effectively deliver the desired message within budget and time constraints. Identifies specific communications needs and develops the content and process for organizational improvements.•Ability to build the internal contacts, relationships, and credibility necessary to be effective. •Maturity, judgment and the proven ability to work with senior leaders. •Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications. •Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure, or ability to learn; strong knowledge of current affairs and issues in higher education. •Advanced skills to create, develop, and implement long and short term strategic communication plans. •Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information. •Excellent written, verbal, interpersonal communications, active listening and political acumen skills. •Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills. •Thorough knowledge of campus protocols and channels for communication internally and externally, or ability to learn. Education/Training: •Bachelors degree in journalism, communications or related area or equivalent training/ experience. |
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