1) Serve as â˜power userâ™ for Griffin, the University's Donor Relationship Management System, with a special emphasis on extracting data for communications, analyzing data, as well as maintaining constituent records.
2) Serve as subject matter expert on platforms including event registration sites, alumni directory, and texting platform.
3. Serve as project manager overseeing External Affairsâ™ communications calendar, ensuring newsletters, event invitations, and solicitation communications are deployed on schedule.
4) Run weekly communications team meetings and working closely with the Assistant Director, Development Communications on communicationsâ™ development.
5) Responsibilities will also include serving as an in-house expert for Marketo, our email deployment platform.
6) Support team on event planning and execution, including Reunion Weekend.
7) Work with vendors and venues, collaborate with campus colleagues and volunteers, staff events, and assist with preparation.
8) Create nametags, prepare event supplies, and administer post-event surveys as required.
9) Compile event data to be used in event and program evaluation.
10) Manage Class Notes for the alumni magazine. Oversee project schedule, serve as staff liaison to alumni volunteer correspondents, collect and edit submissions, and liaise with departmental partners.
11) Provide excellent customer service and problem solving for alumni and donors including: answering phone lines, responding to email, and handling gift and registration inquiries.
12) Initiate, compose, and edit correspondence while using discretion and judgment with confidential information.
13) Respond to inquiries from within the department, campus community, and external constituency, always protecting the confidentiality of alumni/donor information.
14) Develop a network of professional contacts and provide advisory assistance to other offices that seek it.
15) Demonstrate and model the level of teamwork expected of all Law School employees by 1) assisting fellow colleagues when his/her supervisor deems it possible and necessary; and 2) staffing Law School events including Reunion Weekend as requested by their peers or supervisor.
16) Seek opportunities for professional development that will enhance job performance. Perform other duties as assigned.
1) Strong technical aptitude for use of business operations software applications
2) Proficiency with MS Office applications
3) Exceptional problem-solving skills
4) Strong verbal and writing skills, high attention to detail and follow-up, and excellent organizational skills
5) Ability to manage confidential information with discretion and tact
6) Ability to handle multiple projects simultaneously with attention to detail and accuracy while adhering to deadlines in a fast-paced environment
7) Ability to work collegially and collaboratively in a team setting
8) Outstanding interpersonal and communications skills characterized by the ability to listen, to speak, and to write well
9) Willingness and ability to travel to campus and/or non-campus locations for University and Law School business
10) Willingness and ability to work evenings and weekends
11) Knowledge of HTML and design software
12) Understanding of the University of Chicago, its history, organization, and modus operandi
1) Bachelorâ™s degree
1) Previous experience in higher education
2) Experience with project management
3) Experience with fundraising, contact management or other database software
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR05733
About University of Chicago
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.