Appointment: Community Relations/Outreach Manager, Job code 9341R2
Reports to: Director of Statewide Operations
Office Location: Extension Regional Office, Mankato or Worthington, MN
Application Review:August 11, 2019 initial deadline; open until filled
Regional Director Role:
The Regional Director serves a major role in field operations, providing critical functions related to internal and external stakeholder relationships, county funding, human resource management, and overall management of regional and county offices. To be successful, the Regional Director must provide strong leadership and management skills consistent with University of Minnesota Extension mission, vision, and core values. The Regional Director interacts effectively with diverse stakeholders and staff, and is committed to expanding and fostering diversity and inclusion. This position is part of a statewide team of Regional Directors and also works within a Regional Director team, serving 12 counties in the Southern region. The Regional Director team also works closely with a Regional Leadership Team (RLT), consisting of both programmatic and field operations staff. The Regional Director reports to the Director of Statewide Operations.
Duties, responsibilities, and performance expectations:
Internal/External Relations & Communications:
Communicate the value of and advocate for Extension programs and positions with stakeholders
Advocate for sustaining and increasing county investments and Extension partnerships
Facilitate County Extension Committee (CEC) leadership and development through member selection and onboarding; support of meetings and materials; capacity building for budget development, identification of local needs, performance input for local Extension staff; and recruitment of CEC members to participate in skill building opportunities
Convene and give leadership to the Regional Leadership Team (RLT) in support of identified priorities which strengthen Extension’s messaging with stakeholders and improve internal communication and staff engagement
Coordinate a regional media and communications plan, facilitating organizational marketing of Extension and the University
Coordinate program impact reporting within a region (presenting to County Boards and community groups, etc.)
Support regional legislative relationships
Represent Extension’s interests by serving on county committees and leadership teams
Support regional fund development
Build support, develop and manage county budgets by engaging CEC members, county boards, and county administration
Negotiate the level of investment for local program delivery via the Memoranda of Agreement (MOA) between the University and counties
Manage regional office budget
Office Human Resource Management:
Chair search committees for regional support staff
Supervise regional support staff
Build a positive and supportive working environment among clerical and program staff
Work with program supervisors to support and coach local Memorandum of Agreement program staff through performance and office team issues
Ensure hiring practices include approaches which seek to reach historically under-served and under-represented audiences
Program Support and Communications:
Provide leadership in internal communication, team building, and collaboration with county and regional staff to ensure program success
Develop and maintain working relationships with Program Leaders to:
support program and human resource development
ensure program success through local staff hiring practices, onboarding, conflict management, and financial stewardship
communicate program outcomes and impacts with stakeholders to ensure public support and funding for Extension
Listen to stakeholders’ perspectives to determine local needs and emerging issues, and communicate these to program leaders
Lead and serve on county, regional and state search committees
Work with counties to support regional program delivery, including negotiation of office space, support, technology, and finance
Office Operations Management:
Support a positive, productive work environment: promoting teamwork among staff in county and regional offices, convening staff conferences, meetings and retreats, and encouraging transparent communication
Determine and assign levels of office clerical support for program staff
Manage regional and county office space, leases, coverage, inventory, purchases, safety and emergency plans
Provide leadership for Civil Rights compliance and commitment to diversity
Monitor technology resources in regional and county offices to meet the functional needs of staff and comply with University and County standards
Individuals in the Regional Director role will identify and participate in professional development opportunities in support of Extension’s organizational goals and mission.
This is a full-time, annual academic professional administrative appointment with the University of Minnesota title of Regional Director, job code 9341R2. Renewal is dependent on funding, need, performance, and results. Extension’s academic promotion process does not apply to this job category.
Performance evaluation is completed by the Director of Statewide Operations using Extension processes for input and evaluation.
Reimbursement for travel and subsistence is available in accordance with University policy. Must use personal cell phone, provide own means for traveling throughout the state, and legally required vehicle insurance.
Salary is commensurate with experience.
A Bachelor’s degree and 8 years of related experience is required. Experience includes: Experience in Extension and/or Higher Education
Demonstrated ability in leadership, team building, coaching, time management, personnel management, office procedures, strategic decision making and problem solving, building collaborations, accountability, and effective communications
Ability to engage stakeholders, partners, and colleagues
Ability to develop and maintain positive relationships and productive partnerships
Demonstrated ability and commitment to work with new, diverse and historically underserved audiences, as well as with diverse staff, volunteers, community leaders, and elected officials
Excellent oral and written communication, presentation and organization skills
Skills/abilities in managing people and resources
Experience working with boards/advisory committees, including abilities in group facilitation and/or strategic planning
Highly motivated with the ability to work both independently and as a part of a productive work team
Demonstrated skills in conflict management and organizational problem-solving
Appointment also requires:
Valid driver’s license, reliable vehicle, and appropriate vehicle insurance.
Reliable cell phone to be used and number published publicly.
A Master’s degree is strongly preferred
At least five years’ experience in Extension and/or Higher Education
Internal Number: 331689
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.