To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Supervisor, Reference and Instruction maintains responsibility for the operation of the Library Reference, Periodicals and the Delaware Learning Center, managing and establishing service, program and project priorities. Serves as a member of the Library leadership team. The individual will supervise professionals, support staff and student employees at multiple service points on two campuses. This role will encompass the ability to establish and maintain a standard of excellent service to students, faculty and internal customers, oversee multiple teams and projects and requires strong verbal and written communication skills, as well as a focus on attention to detail.
Guiding Team Success, Quality Orientation, Positive Approach,
Adaptability, Continuous Learning, Technical/Professional Knowledge and Skills
ESSENTIAL JOB FUNCTIONS
Operational Leadership Supervises the daily workflow in the Library Reference, Periodicals and Delaware Learning Center. Insures appropriate staffing at all service points, assigns projects and delegates tasks, creates work schedules including library instruction schedule, provides direction, resolves work problems, communicates job expectations, trains employees and develops professional growth and development opportunities. Carries out, explains, interprets and enforces policy. Conducts annual employee evaluations, and assists department leadership in recommending pay increases, promotions and other personnel actions. Approves leaves and authorizes overtime as appropriate. Manages employee recruitment, selection and on-boarding process in partnership with Human Resources. Administers disciplinary actions upon approval, and in collaboration with Human Resources. Establishes and maintains a standard of excellent service to students, faculty and internal customers.
Manages and establishes project priorities for Reference Services at the Columbus campus library and the Delaware Learning Center. Manages and establishes project priorities for the Periodicals area. Plans, coordinates, administers and promotes library instructional program for both on-campus and remote library users. Evaluates and incorporates changes in library instruction in accordance with standards and industry trends. Creates and implements tools for assessment of library instruction classes. Researches, evaluates and selects and de-selects library materials to maintain and upgrade the Library collections.
Coordinates with network and computer support to ensure public and staff computers work properly, and are updated as resources change. Collaborates with and assists faculty in incorporating information literacy and research skills across the curriculum. Supervises library OER (Open Educational Resources) staff and activities. Manages library support for College Credit Plus students and faculty. Serves on library and college committees as required. Directs and participates in library promotions, marketing and outreach as needed, Works collaboratively with library teams to support library programming.
Monitors, controls and ensures compliance with a single department budget.
OTHER DUTIES & RESPONSIBILITIES
Other duties as required; Regular, predictable and punctual attendance is required
Usual Physical Requirements
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 10 pounds when moving files, boxes and other materials.
Typical office environment. Regular exposure to moderate noise typical to business offices.
Knowledge, Skills and Abilities: Knowledge of: functional supervisory practices, library practices, including reference, instruction, collection and access; common software applications; library systems and technology tools including Sierra and Springhare LibGuides. Familiarity with OhioLINK. Skill in: excellent verbal and written communication; interpreting and implementing policies and procedures; planning, scheduling and organizing work; planning, scheduling and organizing work; customer service; application of job software programs; maintaining public relations; delegating and supervising work. Ability to: apply management principles to practical situations within a single department or functional area; work independently demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; originate correspondence; maintain accurate and complete work records; maintain confidential and sensitive information; work effectively with persons of varying cultures and diversity; exhibit analytical thinking; evaluate resource content, credibility, authority, and relevancy; develop and maintain effective working relationships with colleagues and stakeholders across the College; problem solve effectively; exhibit a pleasant public manner and telephone etiquette.
Master's Degree in Library and Information Science or equivalent library professional degree from an ALA (American Library Association) accredited program. Three (3) years' progressively responsible related experience in libraries. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Please include a detailed cover letter with explanation of your work experience. Applicants without cover letters will not be considered.
Preferred Qualifications: 1-2 years prior supervisory experience. 3-5 years library experience in an academic setting.
Internal Number: req2598_1562761849
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.