Under the general direction of the Director of Communications, the Digital Communications Specialist develops and implements a comprehensive digital communications program in support of the mission of the University of Delaware’s College of Engineering. The Digital Communications Specialist is responsible for the creation of digital assets, including but not limited to digital display content, social media, e-newsletters, infographics, videos, websites and web versions of printed materials, to increase the awareness and reputation of the impact of UD Engineering research, education and innovation. The Digital Communications Specialist works with faculty, staff and university and community partners to develop creative and innovative content for a variety of communications platforms; repurpose content from a variety of internal and external sources for multi-platform distribution; and monitor digital traffic to ensure online content is reaching target audiences. The Digital Communications Specialist can expect 70% of total effort will be devoted to web design and support, including the creation of content for web, while the remaining 30% of effort will support other responsibilities, including social media and video.
Develop, coordinate and implement the overall concepts and content of digital communications, working closely with the communications team and campus partners to integrate digital assets into strategic communications activities.
Produce compelling digital content in style appropriate to intended audience, leveraging opportunities to share content across platforms at the college, department and university level.
Research, design, and support comprehensive online multimedia, websites, and interactive displays, to include feature writing, interviewing faculty and staff, and capturing/editing still images and digital video and audio clips.
Establish short- and long-range objectives and develop strategic and technical plans for implementing college-level and departmental WordPress websites. Lead and participate in college client meetings, work sessions and presentations to move stakeholders toward a shared vision for digital objectives and performance.
Implement a robust, effective social media presence for the college, also leveraging opportunities to boost college presence on university-level social media channels. Think strategically and apply market techniques to increase visibility, boost traffic, engage with constituents and measure impact of efforts. Track and report analytics, demonstrating the effectiveness of ongoing campaigns.
Provide guidance on developing digital communication strategies and assets to market important events, activities, and initiatives. Implement and maintain a master content calendar for all digital properties.
Ensure that all digital communications efforts and products meet established standards for appearance, content, style and accessibility. Develop and implement SEO and best practices for web and social media, adhering to guidelines for content and metadata. Educate key constituents to maintain sites according to these principles.
Perform quality assurance for implementation of new digital projects and changes to existing digital assets. Organize, evaluate and report analytics summaries with recommendations and action items to continuously improve cross-platform content strategies for digital assets across the college.
Supervise digital production intern or other staff in completion of videos, multimedia displays and web work, including troubleshooting issues with websites, updating web content and developing new websites.
Administer ticketing system to resolve web-related issues and requests, delegating tasks to intern as needed.
Act as primary liaison with digital experts in other colleges and university-level teams. Collaborate with Information Technology staff on the technical aspects of development and maintenance of college websites.
Perform miscellaneous job-related duties as assigned.
Bachelor's degree and four years job-related experience, or equivalent combination of education and experience. Degree in interactive media, journalism, communications, English or other related discipline is preferred.
Writing and editing experience as well as effective web authoring skills and the ability to evaluate and edit the content, structure and format of a range of written and visual materials.
Experience developing and executing digital content strategies to align with audience behaviors, goals and key messages to drive engagement.
Effective written, verbal, visual design, interpersonal, organizational, and public speaking skills, and attention to detail.
Fluency with WordPress, web editing tools, social media platforms, digital asset management software, HTML, MS Office and Adobe Creative Suite. High level of competence in WordPress customization and theming. Expert-level understanding of HTML and CSS, including cross-browser compatibility.
Experience with video storyboarding, filming, editing in iMovie or Final Cut Pro as well as photography and digital photo editing.
Familiarity with web standards, accessibility, usability, document management and the technical aspects of web servers and the types of applications and sites that run on them.
Familiarity with a variety of digital communications vehicles, including mobile, e-mail, social media, and web communications (e.g. MailChimp, Google Apps, etc.)
Familiarity with user-centered design principles, content creation and engagement, SEO knowledge and optimization, and digital best practices.
Ability to work effectively and manage multiple clients and projects simultaneously and under tight deadlines.
Experience with training and documentation creation.
Internal Number: 494069
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/