Job Code: 7503 Grade: I Note: Not all unique aspects of the job are covered by this job descriptionDESCRIPTION: The MBA Program at the Stanford Graduate School of Business seeks an experienced program manager to serve as the Associate Director, Communication Programs. The central purpose of this role is to plan, organize, develop, implement, evaluate and support communication programming for MBA and MSx students. The associate director will identify, interview, onboard, manage and evaluate the team of communication coaches; will plan and oversee delivery of communication workshops; and will oversee the annual LOWkeynotes program. The ideal candidate excels at and enjoys developing and implementing a portfolio of programming to support students as they develop an array of communication skills. The candidate should have experience working with individuals who do not report directly to them, experience selecting and managing independent contractors, a proven track record of complex project management, and a sharp mind. A good sense of humor is a plus. This position has frequent interaction with the MBA and MSx student population and has a significant impact on the student community. Note that this is not a communication coach position. The Associate Director reports to the Director of Strategy and Curricular Support. JOB PURPOSE: Administer, implement, and interpret university and department policies and while overseeing broad communication program offerings for MBA and MSx students. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using expert technical and professional knowledge requiring independent judgment. CORE DUTIES*:
Manage all MBA and MSx communication offerings, analyze effectiveness, and make final decisions on program eligibility.
Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
Develop and implement programming, make strategic recommendations for future programs.
Evaluate and determine recommendations on technology resources, negotiate with resources options and vendors.
Analyze and develop report requirements, portals, and student facing communications.
Manage outreach to establish and maintain relationships with communication professional, including relationships with external community and university liaisons.
Engage in critical analysis of student and program concerns to resolve substantial issues which may span multiple areas, using advanced technical and professional knowledge.
Manage financial processes and development of budgets.
Oversee key processes, including contribution and direction on policy and program content.
Provide consulting advice to internal and external organizations; act as subject matter expert on communication topics.
Contribute to development of staff training programs.
* - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and five years of relevant experience, or combination of education and relevant experience. Master's degree preferred. Knowledge, Skills and Abilities:
Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
Strong analytical and problem solving skills to review and analyze complex information.
Advanced computer skills, including experience with Microsoft Office Suite.
Advanced customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
Certifications and Licenses: None PHYSICAL REQUIREMENTS*:
Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. WORKING CONDITIONS:WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Location: Graduate School of Business, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.