The Teaching Assistant, Human Services position provides technical and administrative support to the Chairperson and faculty of the Human Services Department, with an emphasis in the Social and Human Services Program. This role maintains responsibilities for assisting faculty in the classrooms; assisting with the maintenance of student records; teaching non-credit classes; advising students; answering general student questions; supporting students in practicums; supporting students with interpersonal relationships; supporting students to navigate and participate in college functions and processes; and providing support to students in Social and Human Services (SAHS) and Early Childhood Development and Education (ECE) Programs. This position serves to aid students to have full access to the academic, interpersonal, intrapersonal, environmental, and social benefits of attending college.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
Student Engagement: Provides academic, advising, and extra-curricular support for students in the SAHS and ECE certificate programs by offering guidance and understanding of College services and social programs. Provides student supervision and acts as a liaison for practicum placements outside of the College, which could include clerical duties, physical labor, and/or interaction with young children. Proctors examinations. Travels to students' practicum placement sites and other associated sites related to services the College or community provides.
Customer Service: Provides input to instructors regarding course development and content. Collaborates with, and provides assistance to faculty in planning and developing lectures for each course. Writes lecture notes and organizes material. Prepares PowerPoint presentations. Provides information to new adjunct faculty regarding department standards for courses, and other information as requested. Answers general questions and provides information to students regarding course enrollment, graduation requirements, course substitutions and prerequisite requirements, and other general information. Performs other duties to support teaching function for lecture, lab and distance learning classes. Prepares visual aids, duplicates and grades exams and assists instructors in development of course aids.
Administrative: Provides technical and administrative support for faculty, adjuncts and chairperson. Makes arrangements for equipment, supplies, course materials, textbooks and special room needs. Organizes and plan student events, non-credit classes, and graduation ceremony. Confidentially maintains student academic, enrollment, and financial aid records.
Perform other related duties as required. Attend all department meetings and required trainings.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of: general office practices and procedures; academic subject area and curriculums; course materials; behavioral intervention; mentoring or teaching best practices; certificate structure and requirements for completion of certificate scheduling and logistics; basic sales techniques; computers, software, including cloud applications, to include Microsoft Office applications (Work, Excel, Outlook, PowerPoint).
Skills in: verbal and written communications; excellent listening skills; maintaining good public relations; customer service; conflict resolution; general typing; application of job software programs; time management and organization; problem-solving under pressure; administrative problem solving; operating general office equipment.
Ability to: develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; think creatively to find solutions; perform complex tasks and prioritize multiple projects; exercise sound judgment in relieving management of administrative responsibilities; participate in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College and community; effectively work with persons of varying cultures and diversity; problem solve effectively.
Associate's Degree in Behavioral Health, Special Education, Social Work, Developmental Disabilities, or a related field.
*An appropriate combination of education, training, coursework and experience may qualify a candidate.
Licenses and Certifications:
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Usual Physical Demands: While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Employee frequently uses hand or fingers to touch. Vision demands include close, relatively detailed vision and distance vision. Employee occasionally lifts or exerts force of up to 50 pounds. Keeping pace with the student as they travel across campus and the community through environments that cannot be regulated or altered by the College.
Working Conditions: Normal classroom and office working conditions. Will be required to travel to off-site locations to supervise/administer practicum.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personal.
Internal Number: req2494_1560266918
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.