The Communications Specialist is both an internal and client facing role that supports programs and projects cascading regionally and locally. The individual will execute on the internal communications program and will be responsible for delivering various written reports and announcements, crafting templates and collateral, and creating content for the Commute Solutions team. This role collaborates with a variety of teams within the organization. The individual will be responsible for delivering client-facing materials on a regular basis, and will also provide communications support directly for the client, as needed.
Manages comprehensive communication across Commute Program
Understands the issues employees are experiencing
Customer service oriented
Facilitates customer concerns to appropriate parties
Owns and drives consistency across communication platforms
ADDITIONAL ESSENTIAL DUTIES AND RESPONSIBILITIES Create presentations, templates, and other communications in support of Commute Solutions initiatives
Facilitate and design content for meetings and presentations
Engage with and train internal teams on communications best practices
Work with local and global team to compose newsletters for delivery to stakeholders, which include clients, corporate team, and our internal account
ADDITIONAL QUALIFICATIONS Skilled in Microsoft PowerPoint
Proficient in Microsoft Excel
Some proficiency in Adobe InDesign or Adobe Illustrator
Excellent written, verbal, and interpersonal communication skills
Ability to communicate with and influence senior management
Ability to juggle multiple projects simultaneously
Excellent organizational and time management skills
EDUCATION AND EXPERIENCE Bachelor's degree in English, Journalism, Communications, Marketing, or a related discipline from a 4-year college/university Minimum 2-4 years of relevant work experience and/or training. Real Estate experience/training is not required
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages.
REASONING ABILITY Intermediate analytical and quantitative skills required. Comprehend, analyze and interpret documents. Resolve situations involving several options.
ADDITIONAL SCOPE OF RESPONSIBILITY Strong initiative and problem-solving skills, excellent interpersonal skills, and the ability to communicate effectively with senior management. Must be able to handle confidential information and have strong follow-up skills. Errors in judgment may cause short-term impact to co-workers, supervisor, and the Client. Must reflect the CBRE RISE values (Respect, Integrity, Service, Excellence) in all daily working practices.
Internal Number: 19018767
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.