Bachelor's degree in a related field. Two years of experience in fund-raising, telemarketing, marketing, sales, customer relations, or a related field. Additional education may be considered in lieu of experience.
Nature & Purpose of Position/Usual Duties:
The Phonathon Manager is responsible for managing the telephone solicitation program for Sam Houston State University's Annual Fund. The position plans and implements strategies to generate annual support from alumni, parents and friends through the calling program.
Primary Responsibilities (Staff Positions Only):
Manages a telephone solicitation program to generate annual support from alumni, parents and friends. Recruits, hires, trains, supervises, motivates, and evaluates a large staff of student callers. Recommends the hiring, employee relations actions, pay adjustments, as well as, the planning, organizing, scheduling, controlling and reviewing the work of the student employees. Coordinates the development of scripts, training material, and calling strategies. Compiles and analyzes results and prepares reports. Completes follow-up and collection of pledges. Must be willing to make solicitation and follow-up collection calls. The Phonathon Manager is a team member of the University Advancement division and participates with other annual giving programs that include, but are not limited to, Young Alumni giving, Student giving, and social media strategies, as required. Performs other related duties as assigned.
Other Specifications/Instructions for the Position: .
Internal Number: 21934
About Sam Houston State University
For more than 130 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The Measure of a Life is its Service", echoes across SHSU's six colleges and beyond its Texas campus through student research, creative endeavors, service learning, volunteering and more. Named for Sam Houston, Texas' greatest hero, SHSU continually strives to honor its historical roots through academic excellence that includes exceptional teaching from faculty members who care as much about their students' success as they do about furthering the knowledge of their fields. While embracing its legacy, SHSU also strives to meet the needs of contemporary students, both traditional and online. With over 20 bachelor's and graduate degrees available entirely online, and more in development each semester, SHSU Online is quickly becoming one of the best online universities in Texas.