JOB SUMMARY Assists in the co-ordination and development of more complex and/or higher profile internal and/or external communication materials (newsletters, press releases, internet/intranet pages, annual and interim financial reports) and events, broadening knowledge and further developing skills. Acts as a liaison to external communications service providers. May assist in providing communication consultation to internal departments. May provide support for media relations efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop communication strategies and write content from the view point of the stakeholder and senior leadership.
Identify opportunities to leverage client's brand when publishing communications and materials.
Create templates that can also be used by other team members.
Write copy for reoccurring and one-off communications.
Actively manage incident communications.
Create temporary project and building signage.
Create project communication materials for employees and patients.
Develop materials that announces and explains facility related policies and procedures.
Ensuring all materials are high quality and accurate.
Develop stakeholder tools to create transparency to processes.
Create promotional materials to announce new programs.
Develop a consistent brand and create strategies to increase awareness of Facility Services.
Staying current on innovative ways to present and disseminate information.
Assists with background research and content development for speeches and presentations.
Supports communications needs of corporate operations and/or designated business groups and departments.
Engages in the development and execution of communications programs. Coordinates a variety of specialized communication responsibilities.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees.
QUALIFICATIONS & REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong collaboration skills and proficient at working with others
A focus on employee and member experience
Excellent written and oral abilities.
Strong leadership skills for overseeing communication projects.
Strong research and proofreading skills.
Working with change management strategies
Managing peers and management to ensure the timely delivery of information
Using effective and innovated channels to communicate information
Creating visual communications and presentations
Generating excitement on facility services, programs and projects
Gathering information and creating a story
EDUCATION Bachelor's degree (BA/BS) in English, Journalism, Communications, Marketing or a related discipline from 4-year college or university, and a minimum of four to 6 years of relevant experience and/or training. Real estate experience is a plus, but not required.
CERTIFICATES and/or LICENSES None
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages. Conducts intermediate financial analysis.
REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES Advanced Microsoft Office Suite skills Advanced knowledge of Word. Intermediate to advanced knowledge of additional Microsoft Office applications.
SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 19016261
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.