Resource Management and Planning (RMP) provides core infrastructure services for UC San Diego, impacting the Campus and Medical Center population of approximately 66,500 students, staff and faculty, and billions in physical assets consisting of approximately 10 million gross square feet of buildings (over 300 Instructional and Research buildings at multiple locations): Main Campus, Elliott Field, Scripps Institution of Oceanography, Point Loma and the University of California Medical Centers in Hillcrest and La Jolla.
Business units within RMP, which currently consists of Early Childhood Education Center and Mesa Child Development Center, Imprints, Parking, Fleet & Shuttle Services, People Movement, UC San Diego Bookstore; Community Safety (Police); Environment, Health & Safety; Capital Project Management; Design and Development Services; Facilities Management (including campus energy management, and utilities procurement, generation and distribution); Campus Research Machine Shop; Policy & Records Administration; Campus Planning; Strategic Energy Initiatives; and RMP - Financial Services Unit.
As a member of the Vice Chancellor's senior management team, the Director of Auxiliary Business Services has the primary responsibility of providing executive level leadership, developing and managing Early Childhood Education Centers (ECEC), UCSD Bookstore and vending operations, and Imprints auxiliary enterprises including: organizational modeling, budget and financial management, human resources, labor relations, policy development, internal control and risk management, process management, external relations, space and facilities, health and safety, and the information systems.
Provide innovative strategic leadership planning, particularly in the areas of new business development and future revenue streams. Devise strategies and tactics to insure share of market and profitability of products and services for operations with estimated annual expenditures of $34 million, consisting of approximately 100 career employees and 315 student employees. Define goals, objectives and themes for marketing, advertising, communications, promotional, and other public relations activities for assigned units and their numerous cost centers.
Provide dynamic leadership, supervision and management of a diverse student, administrative and professional work force resulting in quality and excellence in customer service. Represent the departments' interest in Labor Relations and contract negotiations. Responsible for managing the administrative services and/or general operations of a school, OR college OR large, multiple or interdisciplinary department(s) within a college, or large or multiple non-academic department(s). Establishes operational objectives and work plans, and delegates assignments to subordinate managers.
Responsible for managing, preparing, administering, and directing resources. Reviews and approves recommendations for functional programs. Monitors division and department adherence to approved budget. Involved in developing, modifying and executing organizational policies that affect immediate operation(s) and may also have organization-wide effect. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
Strong experience in new business development, independent administration and broad management of finance, budget, human resources, retail, IS systems, customer service, operations, marketing and asset protection, minimum of six (6) years in progressive management experience; or equivalent knowledge and experience. Experience in higher education and a Master's degree are preferred.
Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques. Excellent problem solving skills. Critical and innovative thinking skills. Strong negotiation, mediation, and decision-making skills.
Excellent interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service. Experience working collaboratively with all levels of an organization, diverse populations, and internal and external stakeholders.
Very strong ability to quickly evaluate complex issues and identify multiple options for resolution. Excellent organizational and administrative management skills to include ability to diagnose critical areas for attention and translate strategies into concrete action.
Outstanding speaking, writing and presentation skills. Ability to clearly and accurately speak and present complex and sensitive issues before large and small audiences with confidence. Experience in quality management, business, customer and servi
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.