General Purpose Undergeneral supervision,provides matriculation services to prospective and new students on campus or at schools;acts as a liaison witha variety ofschoolsand community groups; facilitatesplacementtesting;provides lead-level direction to lower-leveloutreach andassessment services employees;and performsrelated duties as assigned.
Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Provides day-to-day lead work guidance and direction to other staff andStudent Ambassadors; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures andtechnical, legal andregulatory requirements.
Acts as a liaison to localelementary, middle andhigh schools, adult education programsand/orcommunity groupsto plan, scheduleand facilitate matriculation activities including informational workshops, application and enrollment processes and placement testing;provides information to students on college course offerings and prerequisites, majors and transfers and coordinates with counselors to create education plans.
Providesinformationanddeliverspresentations on campus and in the communityto current and prospective students, faculty and staff, parents, high school counselors, community organizations and other colleges and educational institutions; representsthe college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events.
Coordinates andleadscampus tours; coordinates or participates in largeoutreach,orientation and registrationeventson campusand in other locations;develops and conducts presentations;follows up with students using a variety of communication methods to encourage and ensure students are successfully matriculating.
Coordinates or participates in the oversight oftheStudent Ambassador Program; assists with recruitment, selection, training and scheduling of program participants; may provide work direction and guidance toparticipants.
Maintains a variety of standard office and specialized records and files;develops and maintainsmarketing materials, brochures and flyers;maintains spreadsheets and databases; generates sensitive and complex reports, documents and personnel documentation using advanced word processing;maintainsand ensuresthe confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures.
Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
Troubleshoots technology issues at off-campus sites.
Performsrelated duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of:
Policies, procedures, goals and objectives of a collegeoutreachprogram.
Principles, methods and practices applicable to the design and implementation of public relations, community outreach andcollegemarketing programs.
Districtassessment and matriculation policiesand proceduresapplicable to areas of responsibility.
Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation.
The Family Educational Rights and Privacy Act and otherDistrict, state and federal laws, rules, regulations and policies governing studentassessment, testingand records.
Applicable sections of theCaliforniaEducationCode.
Safety policies and work practices applicable to the work.
Basic principles and practices of employee work guidance and direction.
Uses and operations of scanners, phone systems, computers, standard business software,and database and spreadsheet applications. Skills andAbilitiesto:
Plan, develop and implement services and outreach activitieswith a group of schoolsto recruit and assistnewstudents, particularly at-risk students.
Represent theDistrict effectively in public and one-on-onesettingswith school administrators, potential students and the public on a variety of complex issues.
Interpret, explain and apply complex guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy.
Use automated systems for administering and reporting test results for various tests.
Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.
Compose clear, concise and comprehensive analyses, correspondence, reports, studies, presentations and other written materials.
Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
Communicate effectively orally and in writing; make effective oral presentations to a variety of audiences.
Track statistical information utilizing complex spreadsheets and databases.
Maintain confidentiality ofDistrictand student files and records.
Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.
Operate a computer andusestandard business software.
Exercisetact and diplomacy in dealing with sensitive, complex and confidential student situations.
Establish and maintain effective working relationships with all those encountered in the course of work.
EDUCATION AND EXPERIENCE Graduation froman accreditedfour-year college or universitywith a bachelor's degree inbusiness,education, psychology, communications, English or a related fieldandthreeyears of increasingly responsible outreach, public relations or student assessmentexperience; or an equivalent combination of training and experience.
LICENSES, CERTIFICATESAND OTHER REQUIREMENTS: A validCaliforniadriver's license and the ability to maintain insurability under theDistrict'svehicle insurance program.
PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; andreach with hands and arms. Employees are frequently required to walk and to stand for long periods; andlift upto 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.
WORKINGENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employeeswork under typical office conditionssubject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours required on an as-needed basis.The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
APPLICATIONSUBMISSION To move forward in the selection process, you must complete an online application through our web site athttp://www.schooljobs.com/careers/scccd.Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.
All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.
APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.
The assessment process will also include an online competency assessment (40% weight) and a performance assessment (60% weight). Of those achieving a passing score on the competency exam, only the 20 highest scoring candidates, plus ties, will be invited to the performance assessment. Passing score is 75% out of 100% on each examination section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED FOR FRIDAY, MAY 24, 2019. Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in in place of a completed application.
ELIGIBILITYLIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies in this classification districtwide for at least one year. The current vacancy is at Madera Community College Center.
PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT ACCOMMODATIONS
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.
State Center Community College District is an Equal Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer.
State Center Community College District is committed to lifelong learning and success for all students by providing accountable, accessible, innovative and quality educational programs and services that enable productive citizenship in a diverse, global society.