SUMMARY: Utilizing strong writing, project management, and communication skills, the Associate Director, Communication Content Strategy serves as part of a writing and editorial team that collaborates with fundraising colleagues, faculty members, and administrators to develop written materials that support central and University-wide fundraiser and alumni affairs activities. The Communications Content Strategy team is one of the donor and alumni service groups that partner with frontline colleagues to create materials and services in support of Alumni Affairs and Development objectives. This position will focus on writing marketing materials such as newsletter articles, donor profiles, copy for event invitations and programs, digital content, ad copy, talking points, announcements, fundraising proposals, and other materials for digital and print platforms.
Position will also manage two to four other writers on the team. The Associate Director will supervise, train, and review the work of their direct reports. They will also help manage the portfolio assignments of their reports, oversee the performance management process from goal-setting to annual evaluation, and identify opportunities for professional growth.
Position requires excellent communication skills, the ability to write concisely and persuasively, and the ability to create and maintain effective and positive working relationships with colleagues at all levels. The Associate Director must demonstrate a high level of organization, initiative, professionalism, flexibility, and discretion. Ability to accept and process feedback and a collaborative working style are essential.
Manage a group of two to four writers with a focus on assigning projects, ensuring quality work is produced on time and meets the needs of the client, and supporting the team through weekly check ins and leading the performance management process over the course of the year. Uses coaching and management tools to encourage individual growth and help guide direct reports through challenges.
Writes marketing materials such as newsletter articles, donor profiles, copy for event invitations and programs, digital content, ad copy, talking points, announcements, fundraising proposals, and other materials for digital and print platforms, focusing on internal and external communications to support any part of the University, as requested by volunteers or staff in the University Development Office or Harvard Alumni Association.
Uses analytics from digital communications to access effectiveness of materials and continually evaluate strategy.
Serves as editorial lead on projects assigned, including managing additional writing support if required and maintaining a consistent tone and messaging with multiple authors. Copyedits documents for other team members as needed, and serves as part of review process for documents produced by other writers, partners, and fundraisers.
Develops deep content knowledge on a range of University academic programs and priorities. May be asked to translate complex academic planning documents into externally-focused materials for use across print and digital communication platforms. Shows resourceful approaches to finding content to use in written materials. Ensures that all materials are thoroughly researched, clearly written, reviewed by appropriate colleagues, well edited, and adhere to University policies, especially gift policies.
Collaborates with colleagues and serves as a resource for content with partners throughout AA&D and the Schools, including frontline fundraisers, alumni affairs, events, stewardship, and the creative services team.
May be required to prepare materials for, participate in, and document meetings with faculty and senior administrators.
Additional roles or projects may arise that are outside the description above, but that are in keeping with the duties of the position.
Please include a cover letter with your application.
Skills testing may be a component of the interview process for this position.
The department of Alumni Affairs and Development at Harvard University is committed to diversity. We welcome applicants who bring varied experience, thought, and practice to the department's mission to maintain and enhance an engaged community of alumni and friends worldwide and to lead the University's fundraising efforts.
Harvard University Benefits Package Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year's Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year. Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus. Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee-based athletic facility memberships available at various locations around the university for employees.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree. At least four years of relevant work experience, preferably in an academic setting. Superior writing, copy editing, and project management skills and experience. Computer literacy.
Familiarity with development preferred. Familiarity with Harvard AA&D a plus. Experience working in an academic setting helpful.
The position requires a high level of organization, professionalism, and discretion. The incumbent must have a collaborative work style, be flexible, and be motivated to learn; be highly organized and detail oriented; be able to prioritize well and advance multiple projects simultaneously; have experience writing for a digital audience; be able to process information quickly and work with minimal supervision in a fast-paced, deadline-driven environment; be able to evaluate problems effectively and make sound judgments; be able to hold sensitive information in confidence.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48683BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.