Shifts are Sunday through Thursday 5 p.m. – 1:30 a.m.
Management reserves the right to adjust work hours to accommodate special meals and events.
Assists with management and administration of the activities of Halls Food Services, including production planning and oversight of the preparation and service of food. Works with the Acting Manager of HFS Prepack/Bakery in the areas of: budget preparation and monitoring; inventory control; preparation and analysis of financial reports; public relations and coordination of special events and conferences; and provides supervision of staff as appropriate.
Provides leadership, direction and supervision to 25-200 staff members engaged in the preparation and delivery of food to the students, faculty and staff of Indiana University – Bloomington. Serves as shift-manager as necessary for the needs of the operations. Responsibilities include planning, scheduling, assigning and monitoring work, approving time off, providing regular training, taking corrective action, and addressing employee and/or customer complaints and grievances.
Required: High School diploma or GED, and two years of full time experience in institutional food service operations with at least one year in a leadership role.
Certification in national recognized food safety management, i.e. ServSafe or National Registry of Food Safety Professionals, or ability to obtain within six months of employment, and renew as required.
Knowledge of food-service production methods, procedures, and requirements. Human resources management and fiscal responsibility including ability to read, analyze, and interpret financial reports. Demonstrated ability to respond to common food service inquiries or complaints from customers and regulatory agencies and take appropriate action to resolve issues. Knowledge of food service health, safety, sanitation, and union regulations such as those found in IU collective bargaining agreements, current USDA Food Code, current Indiana Food Code, HACCP, and OSHA guidelines and regulations. Excellent interpersonal communication skills, including a customer service orientation and ability to interact with a wide variety of diverse individuals. Strong organizational and multitasking skills. Solid leadership, facilitation, and coaching skills, and willingness to participate in continuing education programs and professional development opportunities. Basic knowledge and skill in the use of computers and associated software suites such as Microsoft Office and ability to learn and use other software.
Associates degree in HRI (Hotel, Restaurant, and Institution Management) or related field. Knowledge and experience in CBord software applications.
Working Conditions/Physical Demands:
Basic motor skills are necessary in order to move to and through the location. Stair-climbing, visual and auditory observation, as well as smell, taste, and touch are necessary. The ability to use a computer and an associated work station is required.
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.