A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Division of Public Safety and Security Strategic Communications Manager will report to the Executive Director and will be responsible for overseeing DPSS internal and external communications.This managerial position includes the supervision of staff and advising executive leadership.
This is an exempt position requiring flexibility and a passion for communications and public safety.
Knowledge, skills and abilities
Superior persuasive, narrative and descriptive writing skills.
Extraordinary ability to communicate in an engaging and effective manner with a wide range of constituencies across a diverse community.
A proactive, creative approach to using evolving technology such as Facebook, Twitter, etc. to support communication strategies.
Exemplary ability in developing original communication approaches and exploring best practices.
Demonstrated ability to generate quality work products and thrive in a fast-paced environment.
Superb aptitude for sharing complex program information, building effective relationships and gathering feedback.
Flexibility and willingness to adopt schedule changes as needed.
Examples of job duties include, but are not limited to:
Manage and oversee the division's day-to-day external communications, including creative, editorial and design services for the website, social media and print communications including but not limited to:
The development of content that communicates the positive contributions of the division, campus and surrounding communities, seeking employee input to do so.
The production of video and audio recordings for electronic messaging.
The growth and improvement of DPSS communications tools, including but not limited to, our website, social media platforms, emails, text messages, print items, etc.
Identify, develop and implement short and long-term communications plans for DPSS.
Partner with other university stakeholders on public safety and related messaging.
Communicate with the media as the Division’s back up Public Information Officer.
Update, monitor and maintain all DPSS online platforms, to include website content and ensure division communications are accurate, error free and timely.
Direct and lead division communications projects.
Serve as an adviser to the top executive leadership of the division on the development of policies, programs and public relations issues.
Create presentations and talking points for the executive director.
Write and edit executive communications.
Communicate with internal and external constituents utilizing communication vehicles such as the web, social media, email, phone, print, and others as appropriate, providing public safety messaging and content.
Benchmark against related organizations using key metrics (e.g. website traffic, media attention, social media followership).
Coordinate social media monitoring to identify any emerging or trending campus or local safety and security issues or concerns.
Serve as primary liaison to U-M social communications department, act as advocate of set university best practices, coordinate collaborative content opportunities, and manage shared content specialist resource.
Develop education and outreach materials in conjunction with divisional colleagues to enhance public awareness of DPSS programs as well as the mission of the division.
Assist in general writing and editing for the division, as needed.
Other duties as assigned.
Bachelor’s degree in a relevant field, and at least five years of relevant progressive work experience in public or private sector communications or marketing, project or program coordination or an equivalent combination of education and experience required.
Excellent oral and written communication skills.
Demonstrated experience with a variety of social media platforms.
History of solid performance and leadership initiative.
Proven experience working collaboratively and communicating exceptionally with others.
Experience working on multiple projects requiring coordination under tight deadlines.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 168395
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.