This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)
UnitedHealth Group is seeking a Social Media Analyst. In this role, you will be responsible for providing actionable insights from social media and other digital channels. You will provide real - time trend and threat monitoring. Additionally, you will provide listening and analysis for campaigns and events. You are an excellent communicator who can make data easy to understand and highlight opportunities to act. You have experience working in a fast - paced agile environment, have strong project management skills, and will be able to build relationships while working in a global, geographically disbursed organization.
The Social Media Analyst is an active and critical part of the enterprises Digital Monitoring, Reporting and Analytics Team and helps promote and protect UnitedHealth Groups image and reputation, mitigate risk, support organizational goals, and assist with reporting for stakeholders across the enterprise. The ideal candidate will be passionate about the digital and social media space.
Plan, lead, and conduct digital research for brand, industry, and trend analysis.
Provide analysis and reporting for social media and multi - channel marketing campaigns.
Provide real - time social media monitoring as part of our 24 / 7 global coverage to: Identify conversations that the enterprise should join or sustain, help Corporate Communications and business segments understand why its important to participate in associated engagements; Identify, size and scope potential risks, vulnerabilities, incidents, issues and situations that may lead to adverse digital and social media exposure; Detect potential crisis events and follow the enterprises social media crisis plan; Escalate issues, as necessary, to specific individuals / teams across the enterprise.
Gather data and identify insights for digital/social media measurement reports. Ability to distill large quantities of data into clear and concise insights.
Create and deliver data - driven presentations, reports, and dashboards that visually represent results and inform stakeholders about issues and areas of concern.
Develop custom reporting templates and dashboards based on business partner requirements.
Stay current on emerging social media tools, technologies, trends and developments.
Guide others in selecting metrics and measurement goals to drive business impact.
Assist in training and mentoring new team members how to properly use enterprise monitoring and analysis tools.
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.