For 25 years, SOS Children’s Villages Illinois has provided the highest quality of care for Illinois’ most vulnerable children and families. We are the first self-funded SOS organization in the United States. Since our beginning, we have carried on the successful track record of SOS-Kinderdorf International in transforming children with a broken childhood into caring, productive, self-reliant adults. In addition, we have pioneered a number of successful programs such as providing SOS Children continued support as they enter young adulthood, and empowering parents to pursue successful reunification of their families. Learn more about us and our model at www.sosillinois.org.
Our team passionately provides support and works tirelessly to raise our children. We are seeking a Director of Programs and Services who exhibits this same type of leadership and passion in all aspects of the work they perform at SOS Children’s Villages Illinois. The Director of Programs and Services is responsible for the overall day-to-day supervision and guidance of Village programs and clinical services to children and foster parents.
DUTIES AND RESPONSIBILITIES
Provides needed leadership to assure Village census goals are met or exceeded and that the Village maintains a strong sense of community, is cohesive, and high standards of client care are maintained.
Provides oversight to all Village programs assuring program effectiveness and systems are in place to track successes and identify areas of improvement. Works to improve program deliverables. Acts as primary support in the communication of quality standards to Village team for program and services. Assures records are maintained as required by the agency, COA, DCFS, Human Resources, IL state and federal law. In collaboration with COO, convenes and directs meeting with appropriate staff to ensure supportive services are operating effectively to enhance service quality to the Village clients.
Leads the selection and admission process for intake of children following all state and organizational guidelines. Meets regularly with the COO and other team members to review guidelines, admissions and placement issues related to the well-being of the children. Completes all associated DCFS required paperwork in a timely fashion and handles internal communication, including 906, 1420 and 1425.
Responsible for the selection, training and development of foster parents to assure homes are adequately staffed with appropriate trained personnel, with support from and in coordination with other departments.
Provides leadership to program staff and direct supervision of Foster Parents, Relief Parents, Child Welfare Supervisor, Education & Activities Coordinator, Administrative Assistant, and other Village staff as assigned. Provides leadership and indirect supervision of Child Welfare Specialists.
Develops processes and procedures, resolves staff issues, and directs decision making to the appropriate level. Sets consistent performance targets and position specific goals in coordination with the COO. Regularly monitors progress and offers feedback. Completes performance reviews for staff on time. Recognizes staff for contributions and fosters a cohesive working environment by providing needed information, tools, and resources for team to perform. Requests staff input and feedback as part of the decision making process.
With the approval of the COO and CHRO, employs and terminates Village program staff and works with Supervisors to employ and terminate staff as needed.
Assures the clinical needs of the children are met and properly documented, in consultation and with support from the Clinical Director.
Acts as liaison to DCFS and other service providers for all program and services. In the Chicago Village, is the primary liaison for the on-site Day Care program. Serves as the primary liaison to State, local government and other community service providers to promote and support programs and services related to organizational activities.
Works closely with the Community Advisory Board, Development office, volunteers, and other staff, in areas of new program development and funding to meet or exceed goals. Assures development, implementation and supervision of related programs and special activities including community involvement to promote awareness and support.
In collaboration with COO and Business Manager works to develop and monitor annual operational budget.
Provides support to corresponding Village Director(s) and DCFS when COO is not available.
Comply with all SOS policies, state, federal, county and city laws, rules and regulations.
Attend general agency and Village staff meetings, in-service education/training, individual supervision, and other meetings and agency programming as directed by the COO.
Is on-call to respond to Village emergencies 24/7.