Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Washington University Libraries is comprised of 12 libraries on the university’s Danforth, West, and Medical School Campuses. Reporting to the Vice Provost and University Librarian and in association with 3 campus partners, the libraries’ operate as a collaborative system in support of the research, teaching, and learning mission of the university. The Libraries’ house more than 3.6 million books, journals, and other print materials; 2.5 million microforms; 50,000 AV titles; and have access to more than 65,000 electronic journals and more than 1.8 million e-books. The libraries' 135 dedicated professional and support staff serve an increasingly diverse community and exemplify the libraries' commitment to meet the needs of faculty, staff and students for the present - and for years to come.
The Director of Communications will develop and lead communications and event efforts geared toward enhancing the University Libraries visibility, reputation and value to the academic community.
Using a mix of internal and external resources, the director of communications manages, coordinates, and integrates all aspects of the communications function including internal communications; executive communications from the office of the Vice Provost and University Librarian; printed and digital communications, including publications and web content management; social media; photography; event management and creative design. Ensures consistency of Library messaging, positioning, brand and graphic standards.
In partnership with the university’s Office of Public Affairs, the incumbent will also oversee and guide the University Libraries media relations efforts.
The successful incumbent will develop strong relationships with faculty, staff, students, and university colleagues; as well as demonstrate enthusiasm for and engagement in the libraries mission, vision and values of the University Libraries
PRIMARY DUTIES AND RESPONSIBILITIES:
1. Communications Strategy, Planning and Leadership - Responsible for advancing the mission, vision and values of the University Libraries through the development and implementation of a comprehensive, data- driven, strategic communications and marketing plan.
Takes lead role working with the Vice Provost and University Librarian (in consultation with the Associate University Librarians, Vice Chancellor for Public Affairs and appropriate libraries staff) to develop the University Libraries overall communications strategy, messaging, and positioning in order to reach a wide range of stakeholder groups.
Serves on the Library Management Council and collaborates with other team members on strategic projects for the libraries.
Serves as primary contact for marketing, communications and events with the university’s Office of Alumni and Development and the university’s Office of Public Affairs. Represents University Libraries on the university’s Marketing and Communications Committee.
Oversees Marketing and Communications strategic allocation of resources.
2. Communications Management and Implementation
Oversees implementation of strategic messaging across print, web, and social media communications; crisis management communications; and targeted donor communications.
Coordinates internal and external resources to ensure timely, cost efficient implementation.
Develops news, content and oversees development of strategy for libraries website. Lead Web Team on activities and projects regarding design and accessibility on the website. In collaboration with library technology services and other relevant staff.
Oversees internal and external communications, such as staff newsletter, specialized departmental publications and magazines, donor communications, faculty and campus newsletters, holiday ecard, and book talks.
Collaborates with the Vice Provost and University Librarian’s Office on strategic communications for National Council. Serves lead role in managing strategic campus and community communications messaging.
Coordinates and manages all photography needs. Works in collaboration with photographers in the Office of Public Affairs, staff photographers, freelance photographers and graphic designers.
Oversees Facebook, Twitter, Instagram, News and YouTube strategies; serves as strategic consultant to other libraries departments on social media platforms, including Facebook, Instagram, and departmental Twitter feeds.
Manages various databases for mailings and email distribution; works with vendors, alumni and development, and campus partners to coordinate mailing distribution.
3. Campus Communications and Media Relations
In partnership with the news team in the Office of Public Affairs, takes the lead in promoting the University Libraries - including its events as well as faculty research and student academic support - through campus communications vehicles and with external media outlets.
4. Special Initiatives
Manages communications for a variety of special outreach initiatives including National Council, special lectures and events.
5. Perform other duties as assigned
Bachelor's degree in English, communications, journalism, business, or other appropriate area of study.
Three years of experience in communications, public relations, or related field.
Excellent written and oral communications skills.
Experience in various aspects of web and social media management.
High level of initiative, creativity, and independent judgment.
Demonstrated superior writing and editing skills required.
Strong interpersonal skills and the ability to establish and maintain excellent relations with library users, faculty, staff, and students; communications counterparts in other university schools and units; and staff in the public affairs and alumni & development offices required.
Exceptional strategic thinking, critical thinking, and creative mindset required.
Exceptional judgment and discretion when dealing with confidential/sensitive information required.
Highly desirable to have knowledge of library services and the library profession and/or experience in higher education administration.
Graduate degree in English, communications, journalism, business, or other appropriate are of study other cultural institutions.
Experience working with graphic designers, photographers, videographers, caterers.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the University Libraries. This position is for the Danforth Campus.
The hiring range for this position is $59,612 - $77,532 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.