Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
Health Services, to facilitate the delivery of direct physical health services to MSMU. Serve as liaison to the Director of Student Health Services at the Doheny Campus and provide office management functions for the Director.
Duties and Responsibilities:
Schedules health clinic appointments for MSMU students with professional staff through proficient use and understanding of the Electronic Health Record System.
Maintains accurate medical records and filing system through proficient use and strong working knowledge of the Electronic Health Record System.
Coordinates interdepartmental and intradepartmental communications; receive and route telephone calls; distribute memos and notices; facilitate written communications with students, vendors, providers and others; and coordinate mail delivery and collection.
Provides information to students regarding health requirements, insurance information, clinical affiliation compliance, educational programming and scheduling changes.
Collects payment and maintain accounting of student accounts receivable for health clinic services and maintains budget records for Student Health Services.
Organizes and schedules facilities for health education programming (e.g. rooms, set-up, food services, and media equipment).
Coordinates emergency response in the absence of a professional provider.
Enters student health requirement data, and review reports for compliance.
General office support for Health Services includes coordinating work requests to Facilities Management, transactions with the Business Office, requests to OIT, and copying.
Creates and sends monthly patient statistical reports to the Director of Student Health Services.
Attends and participates in all Student Health Services Departmental meetings and Student Affairs meetings.
Schedules, trains and delegates work assignments to student employees. Evaluate individual student employee progress each semester and make recommendations to the Director of Student Health Services.
Provides informational presentations to all student groups and parent groups when called upon, (i.e. Admitted Students Day, Orientation, etc.)
Participates in the creation and execution of all outreach programming sponsored by SHS.
Partners with the RN Coordinator and NP to effectively and efficiently provide needed care for all MSMU students seeking services within the health center.
Evaluates need, and efficiently order and distribute all office supplies within Doheny SHS.
Performs other duties as assigned.
Strong working knowledge of ambulatory care medical office procedures and general office equipment, health insurance processing, maintenance of medical records and basic alpha filing.
Working knowledge of accounting and accounts receivable principles.
Good working knowledge of word processing software (Windows), desktop publishing, graphics and database management.
Knowledge of health education and community health programming, women's health issues, disaster and infectious disease outbreak responses and medical terminology desired.
Abilities and Skills:
Effectively organize, prioritize and handle multiple tasks to meet established deadlines.
Excellent ability to assess situation urgency, effectively solve problems in a professional healthcare environment and provide accurate information related to healthcare needs and insurance processing.
Interact professionally with healthcare providers, students and support staff and communicate accurately and promptly regarding patient care management.
Build rapport and communicate/work effectively with a wide variety of people.
Read comprehensively, design and create professional newsletter, draft and compose correspondence correctly and effectively.
Flexible, detail-oriented team player who can work despite continued interruptions.
Motivate, train, supervise and counsel student workers.
Exercise sound judgment and decision making.
Strong organization and prioritization, time management, customer service, oral/written communication, basic mathematics and accounting, accounts receivable, public relations, interpersonal, supervisory and leadership skills.
Typing of 60 wpm.
High school diploma or equivalent.
Associate's Degree preferred.
Minimum of a vocational training certificate in medical front office management is preferred.
Minimum of two years' experience in a medical front office or college health center.
Experience working with word processing software.
At least one year of experience supervising front office staff preferred.
Licenses and Certifications:
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.