ESSENTIAL FUNCTIONS The Communications and External Relations Manager reports to the Associate Dean/Chief Communications Officer of the Office of Communications and External Relations and is responsible for developing and supporting broad-based communications strategies with a particular focus on internal communications. S/he is responsible for a wide variety of projects that support the overall responsibilities for the Office of Communications and External Relations.
Will work with the Associate Dean in strategic communications planning and in managing tactical elements of communications and ensuring there is effective and meaningful engagement throughout HMS. This will include working closely with the Harvard Medical School leadership groups to plan and implement internal communications for the HMS community, including:
Community announcements, half-staffs, traffic alerts
Emergency and inclement weather communications and alerts (Everbridge MessageMe)
Works with Communications Specialist to plan and implement events to expand the presence of the School's educational and strategic priorities and to ensure meaningful, measurable engagement with the HMS community and global audience:
Talks@12 (Quad and Livestream)
Longwood Seminars (Quad and Livestream)
Special events as they arise (Opioid Forum, Diversity Forum)
Plans and executes events and communications in collaboration with the Offices of the Dean and Executive Administrative Dean:
Quad Faculty meetings
State of the School
Manages the Communications Specialist related to event planning and execution and support for media relations.
Supports, coordinates, and advances the effectiveness of communications activities and monitors the latest developments in technology that enable improved communications.
Assesses and evaluates the efficacy of communications tools in use across the School and externally.
Oversees the data collection for the annual ranking of medical schools by U.S. News & World Report.
Overseeing OCER's community benefits budget, coordinating with community groups and developing program ads as appropriate.
Oversees the 12 digital signage screens ensuring content is appropriate and accurate.
Oversees plans to increase the presence of HMS through innovative forms of outreach, both print and electronic, among multiple constituencies.
Works collaboratively with other members of the team to ensure HMS communications are creative, effective and measurable.
Participates in strategic communications planning with the associate dean and other members of the communications team and takes the lead in implementing the tactical elements of the internal communications plans.
Serves as an approver for OCER invoices up to $25,000.
Supports the Associate Dean by sharing responsibilities with other members of the team in responding to a wide variety of inquiries and issues that are managed by the office, including those beyond the scope of internal communications.
Employs good judgment in ensuring all communications are high quality and effective.
Develops systems to engage and obtain feedback from the community. Attends meetings in absence of the Associate Dean and reports back with content and deliverables.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree required. Five or more years of in-depth experience in internal communications, preferably in an academic institution or health care institution.
Bachelor's degree with an emphasis on Communications required.
Substantial knowledge of communications, media relation, including familiarity with all forms of existing and emerging media (print and electronic). Broad knowledge of issues and culture of higher education institutions.
Uses excellent judgment in advising and decision-making.
Superior written, interpersonal, editing and communications skills.
Deep understanding of processes of internal and external communications and marketing and ability to develop and win support for a cooperative vision.
Demonstrated effectiveness in leading projects that cut across departments.
Ability to provide superior client service to all levels of the organization with diplomacy, tact, and confidence.
Exceptional attention to detail.
Ability to plan and manage multiple projects simultaneously and balance priorities.
Ability to use independent judgment and be entrusted with confidential information.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 46968BR
About Harvard University
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.