Assists with the coordination of exam accommodations as well as providing support to the Exam Scheduling Coordinator in the Office of Student Life Disability Services. Test accommodations coordination may include providing extended time, arranging for readers, scribes, assistive technology and procuring equipment for exams; communicates with students, Disability Services (DS) access specialists, faculty, staff, and academic departments to assure appropriate accommodations; assists with the scheduling of exams using computer software and arranges appropriate equipment and assistance as needed; assists with the coordination of exam delivery (receipt and return), and exam security; assists with the supervision of student staff performs general office duties as needed such as answering phones, scheduling staff appointments, and office opening and closing procedures. Required to work evenings until 8:30 p.m. (including finals week), as well as the weekend between finals.
Six months of experience (600 hours course work) in office practices and procedures, including customer service/public relations; three months of experience (300 hours training) operating basic office machines and equipment (e.g., computer related and peripheral equipment, copy machines, typewriters, calculators).
Bachelor's degree in psychology, social work or a related field; excellent interpersonal, communication, and organizational skills; ability to multi-task; good working knowledge of Microsoft Office, Outlook and databases; willingness to learn and work with computer software related to exam conversion (i.e. JAWS, ZOOMTEXT, Read, Write & Gold) and other software pertinent to exam administration; 1-2 years of experience working in a social services or student services environment and experience working in a team; 1-2 years of customer service experience.
Target Salary: $12.00 - $15.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.